Intel® Optane™ DC SSD Series

Intel® Optane™ SSD DC P4800X Series

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Compatible Products

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Support & Downloads

Product Information & Documentation

Identify My Product

Install & Setup

Maintenance & Performance

Product Codes & Spare Parts

Product Comparison

Troubleshooting

Intel Support Community

Warranty

Compatibility

Mac* OS Compatibility for Intel® Solid State Drives

Mac* OS Compatibility for Intel® Solid State Drives

Connectivity

Hot-Plug Capability of Intel® NVMe SSDs

Error Messages

What to Do if Error Code 0XC0000225 Appears during the Windows* Startup Repair Process

How To Proceed When Intel® Data Center SSD Moves from Healthy State to "Disable Logical State", "ASSERT" or "BAD_CONTEXT"

Product Information & Documentation

Right to Repair

Customer Support Options for Discontinued Intel® Optane™ Solid-State Drives and Modules

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

Announcement: Customer Support Services for Intel® NAND SSD Products Have Transitioned to Solidigm™

Data Recovery Options for Intel® SSDs

Customer Support Options for Discontinued Intel® Optane™ Solid-State Drives and Modules

Right to Repair

Announcement: End of Interactive Support (EOIS) for Intel® Optane™ SSD DC Series

Information Not Listed Sometimes When Comparing Products on the Product Specification Page

How to Find Product Change Notifications (PCN) and Product Discontinuance Notifications (PDN) for Intel® Products

How Do I Request a Quote for Intel® Products?

Why Does Windows* Show Less Storage Capacity than the Full Capacity of the Intel® Optane™ SSD?

BSMI RoHS Certifications for Intel® Optane™ Solid State Drives and Modules

Intel® Optane™ Business Update: What Does This Mean for Warranty and Support

Intel® Memory and Storage Tool (Intel® MAS) Selftest Command Does Not Work on Intel® Optane™ DC SSD P4800X

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

End-of-Life (EOL) Announcement for the Intel® SSD Toolbox and Intel® SSD Data Center Tool Applications

Product Briefs for Intel® Optane™ Data Center Solid State Drives

Announcement: Customer Support Services for Intel® NAND SSD Products Have Transitioned to Solidigm™

Latest Firmware Versions for Intel® Optane™ Solid State Drives and Intel® Optane™ Memory

Data Recovery Options for Intel® SSDs

How do I find pricing information for Intel® SSDs

How to Change the Logical Sector Size in Intel® Optane™ Solid State Drives (SSDs)

BSMI RoHS Certifications for Intel® Optane™ SSD DC P4800X Series

Technical Advisory (TA-338060-001) – NVMe* Admin Format Command Failure/Error on Intel® Optane™ SSD DC P4800X Series

End-of-Life (EOL) Announcement for the Intel® NVMe* Drivers for Windows*

SSD Advertised Size vs. Operating Systems Reported Size

Is the China Compulsory Certification (CCC) Required for Intel® SSDs?

Are Intel® Solid State Drives (Intel® SSDs) Compliant with the Toxic Substance Control Act (TSCA)?

How to Check the Reliability Specifications of Intel® SSDs

How to Determine if Intel® Solid State Drives' Country of Origin (COO) Complies with Trade Agreements Act (TAA)

How to Identify the Country of Origin (COO) of Intel® Solid State Drives

What Type of Encryption Do Intel® SSDs Use?

Common SMART Attributes for Intel® Optane™ Technology Products

How to get the Intel® System Support Utility Logs on Windows*

Is the Label on Different Intel® SSD Series Used as Heat Spreader?

Which Intel® Optane™ Solid-State Drives Support Opal 2.0*?

Which Intel® Optane™ Data Center Drives Support Multiple Namespaces?

Is It Necessary to Add a Cooling Solution to an Intel® Optane™ Solid State Drive?

How to Find Compatible SSDs Based on Specific Specs

Which Intel® Drives Provide Support for Control Memory Buffer (CMB)?

How to Connect a U.2 SSD in a Motherboard That Does Not Have U.2 Port

How to Find the Intel® SSD Performance Specifications

What Would Be the Total Capacity of an Intel® SSD After Installation?

EOL Announcement for Intel® Rapid Recover Technology

Are Intel® Optane™ SSDs Capable of Managing DAX Volumes?

Technical Advisory on Intel® Optane™ SSD DC P4800X/P4801X Devices

Technical Advisory on Intel® Optane™ SSD DC P4800X: Firmware Version E201043A Has Not Been Certified By VMWare*

Intel® Optane™ SSDs DC P4800X and P4801X Percentage Used TechAdvisory

Identify My Product

How to Identify a Formerly Intel® NAND SSD (now Solidigm™ SSD) Product

Find the Firmware Version for Your Intel® Solid State Drive

Is It Possible to Validate the Intel® Optane™ SSD via WeChat*?

How to Identify a Formerly Intel® NAND SSD (now Solidigm™ SSD) Product

Find the Firmware Version for Your Intel® Solid State Drive

Do I Need to Register My Intel® Product on Intel Registration Center?

Unable to Validate Intel® Optane™ SSD Markings and Confirm if the Product Is Authentic

How to Identify Your Boxed Intel® Solid State Drive in China via WeChat

Install & Setup

How to Use the F6-Have Disk Method to Load Drivers During Windows* Installation

How to Initialize Your Intel® Optane™ SSD with Windows* Disk Management Tool

Which NVMe* Driver Should I Use For My Intel® Optane™ SSD?

What Is the Torque Value and Screw Size for Intel® M.2 and 2.5″ SSDs?

Boot Installation Guide for PCIe* NVMe* Intel® Solid State Drives

Maintenance & Performance

Updated Guidance for Intel Drivers

Updated Guidance for Intel Drivers

How to Update Firmware on Intel® SSDs with the Intel® Firmware Update Tool

Intel® Optane™ SSD Exhibits Slower than Expected Read/Write Performance

Available Tools to Run a Low-Level Format or Secure Erase on Intel® Optane™ Solid State Drives

Why Are Temperature Sensors Important for SSDs?

Protect the Lifespan of Your Intel® Optane™ Solid State Drive

Performance Evaluation Guides for Intel® Optane™ SSD DC P4800X for Windows*, Linux*, and VMware*

How to Know How Much an NVMe* SSD Has Been Degraded

Intel® Optane™ SSDs DC P4801X Tech Advisory on SMBus Hangs

Product Codes & Spare Parts

How Do I Find the Ordering Code for an Intel® Solid State Drive (Intel® SSD)?

Product Comparison

Intel® Optane™ Technology Memory and Storage Product Portfolio

Intel® Solid State Drive Families

Intel® Optane™ Technology Memory and Storage Product Portfolio

Can Intel® Optane™ Devices Be Used for RAID Setups?

Intel® Solid State Drive Families

Find and Compare Intel® SSDs on Product Specifications Page (ARK)

Troubleshooting

Support for Intel® Solid State Drives and Modules

Extracting System Logs for Debug Issues with Intel® Optane™ SSDs

Support for Intel® Solid State Drives and Modules

How to Recover the Intel® Optane™ SSD if Cyclic Redundancy Check (CRC) Errors Are Detected

Intel® Optane™ Data Center SSD Troubleshooting and Health Monitoring Guide

Extracting System Logs for Debug Issues with Intel® Optane™ SSDs

What to Do If the Intel® Optane™ SSD Is Recognized as a Portable Device in Windows*

My Computer Can't Recognize Intel® Optane™ Solid State Drives

How to Format an External Storage Device on New Technology File System (NTFS)

What to Do If the Intel® SSD Shows 0 B of Space

BIOS (Basic Input Output System) Reports Failing Drive

Blue Screen of Death (BSOD) "Unexpected Store Exception" Error on Intel® SSDs

Windows® 10 Failed to Boot with Error Code 0xc00000e9 on Intel® Solid State Drive

How to Create a Primary Partition Using Diskpart

Solid State Drive (SSD) gets a Blue Screen of Death error: "c000021a {Fatal system Error}" When an OS Is Imaged to the Drive

My Intel® Solid State Drive (Intel® SSD) Cannot Be Accessed and the File System Shows RAW Under Disk Management

Unable to Boot Up My System Because Intel® Solid State Drive (Intel® SSD) is Crashing

The SSD Is No Longer Functioning: Cannot Format, Partition, or Access Drive Partitions

Intel® Solid State Drive (Intel® SSD) Is Not Detected in BIOS

Blue Screen Error (BSOD) When Booting Windows* Operating System (OS) from an Intel® SSD

What to Do When Disk I/O Errors Occur on Intel® Solid State Drive (Intel® SSD) and Intel® Optane™ Memory

What to Do When an Intel® Solid State Drive (Intel® SSD) Is Failing in RAID

How Do I Unlock the Intel® SSD if the Password Was Forgotten?

BSOD 0xD1 May Occur on Windows Server* 2022 with the Intel® NVMe* Driver for Intel® SSDs

Warranty & RMA

Warranty Terms and Conditions for Intel® Products

Intel Customer Support Services during COVID-19 Global Response Actions

Warranty for Intel® Optane™ Data Center SSD Products

Limited Warranties for Intel® Optane™ SSDs and Modules

Find Model, Serial Number and SA Number of Intel® Optane™ SSDs and Modules

Warranty Information for Intel® Optane™ SSDs and Modules

Warranty Terms and Conditions for Intel® Products

What Warranty Return Services Are Offered by Intel?

Unable to Submit an Intel Warranty Request

Where Do I Ship Intel® Product for a Warranty Replacement?

How Do I Package Intel® Product for a Warranty Replacement?

How Do I Read or Fill out a Return Commercial Invoice for an Intel® Product Warranty Replacement?

What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?

How Do I Report a Problem When Trying to Submit a Warranty Return or Service Ticket?

How Do I Cancel My Warranty Return or Claim?

How Do I Change My Warranty Return or Claim?

Will My Intel® Product Be Replaced with the Same or Different Model?

What Information Do I Need to Provide When Requesting a Warranty Return?

What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?

Does Intel Provide Warranty for Used or Secondhand Intel® Processors and Other Products?

Intel Customer Support Services during COVID-19 Global Response Actions

Limited Warranties for Intel® Optane™ SSDs and Modules

Error Message: "Your product could not be located" When Checking Warranty Status or Coverage on an Intel® Optane™ Product

Warranty for Intel® Optane™ Data Center SSD Products

Find Model, Serial Number and SA Number of Intel® Optane™ SSDs and Modules

Warranty Information for Intel® Optane™ SSDs and Modules

Warranty Terms and Conditions for Intel® Products

Error Message: "Your product could not be located" When Checking Warranty Status or Coverage on an Other Intel® Products