Find Model, Serial, and SA Numbers for Intel® SSDs and Modules

Documentation

Warranty & RMA

000025532

09/28/2022

Note

Intel's NAND SSD business has been acquired by SK hynix and is now  Solidigm™. See Customer Support Changes for more details.

All Intel® NAND Solid State Drives, Intel® Optane™ Solid State Drives and modules have labels. These product labels have the serial number, SA number, model number, and much more. The location and size of a label may vary depending on the model of the drive. See images of sample labels below.

Model number
The model number represents the make and model of your SSD or module.

Serial number
The serial number is a unique identification number to your SSD or module. Some labels refer to the serial number as SN or ISN.

SA number
The SA number represents the stocking ID. The SA number is not required to obtain warranty information. However, the SA number is required to process an RMA request. Provide this information during the RMA process.

To check your warranty coverage on the Warranty Information page, enter your serial number, SN, or ISN number.

 

 

Tip All drives and modules based on Intel® Optane™ Technology have the branding 'Optane' in the name.  If the drive you have does not, it is likely an SSD based on Intel® NAND Technology

 

 Solid state drives based on Intel® NAND Technology

M.2

Client M.2 SSD

2.5"

or

U.2

Current

Data Center 2.5in SSD

Legacy

  • Serial Number is on a separate label and is on the bottom of the SSD.
  • Main label can be on the top or bottom of the SSD.

2.5in Client SSD

EDSFF

Data Center E1.S SSD

AIC

Client AIC SSD

 Solid state drives and modules based on Intel® Optane™ Technology
Intel® Optane™ Memory Module

Memory Module

Intel® Optane™ Solid State Drives

Intel® Solid State Drive

Intel® Solid State Drive