Intel® Optane™ Business Update: What Does This Mean for Warranty and Support

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Product Information & Documentation

000091826

08/02/2022

As announced in Intel’s Q2 2022 earnings, after careful consideration, Intel plans to cease future development of our Optane products. We will continue development of Crow Pass on Sapphire Rapids as we engage with key customers to determine their plans to deploy this product. While we believe Optane is a superb technology, it has become impractical to deliver products at the necessary scale as a single-source supplier of Optane technology.

We are committed to supporting Optane customers and ecosystem partners through the transition of our existing memory and storage product lines through end-of-life. We continue to sell existing Optane products, and support and the 5-year warranty terms from date of sale remain unchanged.

Checking the warranty terms for a given product can be done using the following support references:

 

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