What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?
Content Type: Warranty & RMA | Article ID: 000087254 | Last Reviewed: 04/16/2024
Email confirmations and reminders for warranty requests.
Intel’s order management system is designed to automatically send confirmation emails to the email address of the warranty requestor after the case is successfully submitted. At that time the system provides an 8-digit case number.
If the return request was created in the Warranty Request Portal offered to Intel® Partner Alliance members, these notifications will be posted within the online case.
Standard Warranty Request (SWR) receives these notifications in this order:
OR
Advanced Warranty Request (AWR) receives these notifications in this order:
If notifications are missing: