Article ID: 000059157 Content Type: Troubleshooting Last Reviewed: 03/14/2022

Blue Screen of Death (BSOD) "Unexpected Store Exception" Error on Intel® SSDs

Environment

Windows® 10, 64-bit*

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Summary

Error code could mean a hardware failure.

Description

Frequent crashes during system usage with "unexpected store exception" BSOD (Blue Screen of Death) error.

Resolution

The following actions can help determine if there is a potential hardware failure on the SSD. 

  • Test with simple configuration (CPU, motherboard, 1 stick of RAM, and 1 drive).
  • Add components one by one.
  • If problem starts when a component is added, that might be the cause of BSOD.
  • Test component on second computer. 
  • Contact component's manufacturer if behavior persists.

 

Related Products

This article applies to 88 products

Intel® SSD DC P4601 Series
Intel® Optane™ SSD 800P Series
Intel® Optane™ SSD 900P Series
Intel® Optane™ SSD 905P Series

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