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Blue Screen of Death (BSOD) "Unexpected Store Exception" Error on Intel® SSDs

Content Type: Troubleshooting | Article ID: 000059157 | Last Reviewed: 11/07/2022

Description Resolution

Windows® 10, 64-bit*

Description

Frequent crashes during system usage with "unexpected store exception" BSOD (Blue Screen of Death) error.

The following actions can help determine if there is a potential hardware failure on the SSD.

Test with simple configuration (CPU, motherboard, 1 stick of RAM, and 1 drive).
Add components one by one.
If problem starts when a component is added, that might be the cause of BSOD.
Test component on second computer.
Contact component's manufacturer if behavior persists.

This article applies to 13 products.

Client SSDs

Intel® Optane™ SSD DC P5810X Series Intel® Optane™ SSD DC P5800X Series Intel® Optane™ Memory H10 with Solid State Storage Intel® Optane™ SSD 900P Series Intel® Optane™ SSD 8 Series Intel® Optane™ SSD 9 Series Intel® Optane™ SSD 800P Series Intel® Optane™ SSD DC P4800X Series Intel® Optane™ SSD DC P4801X Series Intel® Optane™ Memory H20 with Solid State Storage Intel® Optane™ SSD P1600X Series Data Center SSDs

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