What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?
Content Type: Warranty & RMA | Article ID: 000087560 | Last Reviewed: 04/16/2024
Intel new or refurbished replacement products?
Depending on product availability at the time of your request, you may receive either a new or a refurbished product, where allowed, by local regulation.
The warranty period of the replacement items (new or refurbished) is the balance of the original purchased unit's warranty date of purchase or 90 days, whichever is greater. The warranty period of the original product does not renew upon replacement.
Intel reserves the right to screen returned items to confirm the failure reported, perform visual-cosmetic inspection, and electrical-functional screen testing.