What to Do If the Intel® Optane™ SSD Is Recognized as a Portable Device in Windows*

The SSD is not properly identified in the system as an internal drive:

• SSD shown as a Portable Device under Device Manager
• SSD can be ejected just like a regular USB drive

1. Install the latest NVMe* driver for the Intel® Optane™ SSD. Refer to Which NVMe* Driver Should I Use For My Intel® Optane™ SSD? for details.
2. Check Device Manager to confirm the SSD is recognized under the sections Disk Drives and Storage Controllers.
3. If the drive is properly recognized but still shown under Portable Devices, check with Microsoft* support on how to properly configure the system to prevent this from happening.

This behavior may also be related to a BIOS configuration setting. You may need to contact the system/motherboard manufacturer to properly fix it