Intel® Killer™ Wi-Fi Series

Intel® Killer™ Wi-Fi 6E AX1690

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Specifications

Ordering & Compliance

Downloads

Support

Product Information & Documentation

Identify My Product

Install & Setup

Maintenance & Performance

Troubleshooting

Intel Support Community

Warranty

Compatibility

Support for Fast BSS Transition Roaming with Intel® Wireless Adapters Enterprise Networks (WPA2-Enterprise and WPA3-Enterprise) on Windows® 10 and Windows® 11*

What Is a “Intel® Killer™ Enabled Device"?

Bluetooth™ Profiles Supported by Intel® Wireless Adapters

Minimum Processor Required to Use Intel® Wi-Fi 6 AX200 (GIG+)

Connectivity

Cannot Connect to a Wi-Fi Network Using 2.4 GHz Frequency but It’s Working Fine When Connecting to a 5 GHz Frequency

Russia Wi-Fi 6 Update Timelines and Instructions

Wireless Connectivity Troubleshooting Guide

Error Messages

Intel® Killer™ Adapters Driver Errors in Device Manager

Error 1923: "Verify That You Have Sufficient Privileges" and Error 1939 when updating or installing the Intel® Killer Control Center

Product Information & Documentation

Right to Repair

Do Intel® Wireless Adapters Support Master or AP Mode?

Right to Repair

How to Find Product Change Notifications (PCN) and Product Discontinuance Notifications (PDN) for Intel® Products

How Do I Request a Quote for Intel® Products?

Where to Find an Intel® Wireless Adapter's MM Number and TA number

I Need Help with Wireless Drivers

Can I Change the Media Access Control address (MAC) in my Intel® Wireless Adapter?

Bluetooth® Key Negotiation Vulnerability

White Paper: Wi-Fi Security Through WPA3 Verification

Find or Request Export Classifications for Intel® Wireless Adapter

Intel® Killer™ DoubleShot™ Pro Setup and Use with Intel® Killer™ Control Center

Frequently Asked Questions about Intel® Killer™ Control Center

What Is the Speed of Intel® Wi-Fi 6 (802.11ax) Products When Connected to an 802.11ac Wireless Router?

Temperature Range for Intel® Wireless Products

Learn about Multiple-Input Multiple-Output

Find or Request Export Classifications for Intel® Wireless Adapter

Identify My Product

Identify Your Intel® Wireless Adapter and Wi-Fi Driver Version

Where to find the Serial Number for Intel® Wireless Cards

Install & Setup

Download Intel® Killer™ Software and Drivers

Intel® Killer™ Performance Suite 5.0 User Guide

Linux* Drivers Support for Intel® Killer™ Wireless Products

How to Install Intel® Bluetooth Drivers in Silent Mode

Setup Information File (INF) Support for Intel® Wireless Drivers (Driver Package Version 21.90.X or Newer)

Updating the Intel® Killer™ Performance Suite In Microsoft Store*

How Do I Uninstall The Intel® Killer™ Performance Suite?

Installing or Updating the Intel® Killer™ Control Center

How to Load Linux Wi-Fi Driver "iwlwifi-8265-36.ucode" in Ubuntu18.04 Operating System

How to Change Priorities on the Intel® Killer™ Performance Suite

Where to Obtain an Intel® Wireless Adapter Driver for an OEM Product?

Maintenance & Performance

Download Software and Drivers for Intel® Wireless Bluetooth®

IT Administrator Links for Intel® Wireless Bluetooth® Software

Updated Guidance for Intel Drivers

Updated Guidance for Intel Drivers

Multiple Intel® Wireless Adapters Appearing in Advanced Network Settings

Recommended Settings for 802.11ax Connectivity

Finding the Wi-Fi Driver Only Package for Intel® Wireless Adapter

Troubleshooting

Warning Error in Event Log: "deauth after EAPOL key exchange sequence"

Error Codes 10, 22, 28, 31, 43, 45 or 48 in Device Manager for Intel Wireless Wi-Fi or Bluetooth Devices

Clean Installation of Wireless Wi-Fi Drivers

Delayed Sound from Bluetooth* Devices after Update

How to Perform a Clean Installation to Solve Most Intel® Killer™ Performance Suite Issues

Intel® Killer™ Performance Suite Service Not Running or No Killer Adapter Connected

Update Prompt for Intel® Killer™ Control Center

How to Perform Cold Reboot for Laptops and Desktops Equipped with Intel Bluetooth® or Wireless (Wi-Fi) Devices

Issues with Intel® Killer™ AX1650 Wi-Fi in Debian/Ubuntu 16.04+

Issues When Updating or Installing Intel® Killer™ Performance Suite

Slow system performance when using Intel® Killer™ Control Center

Wi-Fi Adapter Is Disabled or Is Not Working

Guide to Configure Wi-Fi Channels and Channel Widths to Improve Network Connection

Resetting Network Devices and Network Stack

Unable to Cast the Screen to Microsoft Miracast* Display

Troubleshooting Tips for Intel® Wireless Technology

Certain Wi-Fi Networks Not Appearing in Wi-Fi Scanning list (Network and Internet Settings)

Blue Screen Error (BSOD) While Using Intel® Wi-Fi Cards

No Audio When Using a Bluetooth* Device

How To Optimize the Wireless Network Performance When Using Intel® Wireless Adapters

Intel® Wireless Card Not Detected in Linux*

Unable to Use the Windows® 10 Mobile Hotspot Feature on 5 GHz Band

Code 10, Code 28, Code 43, or Code 45 Error in Device Manager for Bluetooth® or Wireless (Wi-Fi) Devices

Troubleshooting Tips for Intel® Wireless Technology

Warranty & RMA

Unable to Submit an Intel Warranty Request

Where Do I Ship Intel® Product for a Warranty Replacement?

How Do I Package Intel® Product for a Warranty Replacement?

How Do I Read or Fill out a Return Commercial Invoice for an Intel® Product Warranty Replacement?

What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?

How Do I Report a Problem When Trying to Submit a Warranty Return or Service Ticket?

How Do I Cancel My Warranty Return or Claim?

Will My Intel® Product Be Replaced with the Same or Different Model?

What Information Do I Need to Provide When Requesting a Warranty Return?

What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?

Unable to Submit an Intel Warranty Request