Intel® Wireless 9000 Series

Intel® Wireless-AC 9462

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Specifications

Ordering & Compliance

Downloads

Support

Product Information & Documentation

Identify My Product

Install & Setup

Maintenance & Performance

Troubleshooting

Intel Support Community

Warranty

Compatibility

Support for Fast BSS Transition Roaming with Intel® Wireless Adapters Enterprise Networks (WPA2-Enterprise and WPA3-Enterprise) on Windows® 10 and Windows® 11*

Support for Opportunistic Wireless Encryption (OWE) on Intel® Wireless Adapters

Support for Wi-Fi Protected Access 3 (WPA3) on Intel® Wireless Adapters

Bluetooth APT-X Support for Intel® Wireless AC-9260 Adapters

Bluetooth™ Profiles Supported by Intel® Wireless Adapters

Minimum Processor Required to Use Intel® Wi-Fi 6 AX200 (GIG+)

What Are the Intel® Integrated Connectivity (CNVi) and Companion RF (CRF) Module?

Connectivity

Experiencing Wi-Fi Connectivity Problems Using Intel® Wireless-AC Products

Cannot Connect to a Wi-Fi Network Using 2.4 GHz Frequency but It’s Working Fine When Connecting to a 5 GHz Frequency

Russia Wi-Fi 6 Update Timelines and Instructions

Product Information & Documentation

Right to Repair

Regulatory Documents for Intel® Wireless 9000 Series Products

Do Intel® Wireless Adapters Support Master or AP Mode?

Right to Repair

How to Find Product Change Notifications (PCN) and Product Discontinuance Notifications (PDN) for Intel® Products

How Do I Request a Quote for Intel® Products?

Where to Find an Intel® Wireless Adapter's MM Number and TA number

I Need Help with Wireless Drivers

Can I Change the Media Access Control address (MAC) in my Intel® Wireless Adapter?

Bluetooth® Key Negotiation Vulnerability

Find or Request Export Classifications for Intel® Wireless Adapter

Temperature Range for Intel® Wireless Products

Where to Get the Datasheet for Intel® Wireless Adapters?

Learn about Multiple-Input Multiple-Output

Intel® Dual band AC-9260 Industrial IOT Kit Content and Requirements

Find or Request Export Classifications for Intel® Wireless Adapter

Identify My Product

Do I Have a DCH Compliant Intel® PROSet/Wireless Software?

Where to find the Serial Number for Intel® Wireless Cards

Do I Have a DCH Compliant Intel® PROSet/Wireless Software?

Install & Setup

How to Install Intel® Bluetooth Drivers in Silent Mode

Setup Information File (INF) Support for Intel® Wireless Drivers (Driver Package Version 21.90.X or Newer)

How to Load Linux Wi-Fi Driver "iwlwifi-8265-36.ucode" in Ubuntu18.04 Operating System

How to Perform a Silent Installation of Intel® Wi-Fi Driver 21.50.X or Later for Windows® 10

Where to Obtain an Intel® Wireless Adapter Driver for an OEM Product?

Installation Problems of Windows® 10 Wi-Fi Drivers Version 21.110 or 21.120.1 Using Exe Installation Package and Fix

Silent Installation of Intel® Wi-Fi Driver 21.50.X or later for Windows* 10

Maintenance & Performance

Download Software and Drivers for Intel® Wireless Bluetooth®

IT Administrator Links for Intel® Wireless Bluetooth® Software

Download Intel® PROSet/Wireless Software and Wi-Fi Drivers

IT Administrator Links for Intel® PROSet/Wireless Software

Updated Guidance for Intel Drivers

Updated Guidance for Intel Drivers

Multiple Intel® Wireless Adapters Appearing in Advanced Network Settings

Recommended Settings for 802.11ax Connectivity

Recommended Settings for 802.11ac Connectivity

Recommended Settings for 802.11n Connectivity

Finding the Wi-Fi Driver Only Package for Intel® Wireless Adapter

Recommended Settings for 802.11ac Connectivity

Recommended Settings for 802.11n Connectivity

Troubleshooting

Warning Error in Event Log: "deauth after EAPOL key exchange sequence"

Error Codes 10, 22, 28, 31, 43, 45 or 48 in Device Manager for Intel Wireless Wi-Fi or Bluetooth Devices

Clean Installation of Wireless Wi-Fi Drivers

How to Perform Cold Reboot for Laptops and Desktops Equipped with Intel Bluetooth® or Wireless (Wi-Fi) Devices

Why Hosted and Ad-Hoc Networks Are Not Working on Windows® 10

Unable to Cast the Screen to Microsoft Miracast* Display

Troubleshooting Tips for Intel® Wireless Technology

Certain Wi-Fi Networks Not Appearing in Wi-Fi Scanning list (Network and Internet Settings)

Blue Screen Error (BSOD) While Using Intel® Wi-Fi Cards

No Audio When Using a Bluetooth* Device

How To Optimize the Wireless Network Performance When Using Intel® Wireless Adapters

Intel® Wireless Card Not Detected in Linux*

Unable to Use the Windows® 10 Mobile Hotspot Feature on 5 GHz Band

Bluetooth* Adapter Not In Device Manager

Power Save Polling (PSP) Causes Connection Issues with Access Points

Data Rate Won't Exceed 54 Mbps When WEP or TKIP Encryption is Configured

Code 10, Code 28, Code 43, or Code 45 Error in Device Manager for Bluetooth® or Wireless (Wi-Fi) Devices

Troubleshooting Tips for Intel® Wireless Technology

Power Save Polling (PSP) Causes Connection Issues with Access Points

Data Rate Won't Exceed 54 Mbps When WEP or TKIP Encryption is Configured

Troubleshooting Intel PROSet/Wireless Software Installation Blocked Issue on Windows® 10

Warranty & RMA

Unable to Submit an Intel Warranty Request

Where Do I Ship Intel® Product for a Warranty Replacement?

How Do I Package Intel® Product for a Warranty Replacement?

How Do I Read or Fill out a Return Commercial Invoice for an Intel® Product Warranty Replacement?

What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?

How Do I Report a Problem When Trying to Submit a Warranty Return or Service Ticket?

How Do I Cancel My Warranty Return or Claim?

Will My Intel® Product Be Replaced with the Same or Different Model?

What Information Do I Need to Provide When Requesting a Warranty Return?

What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?

Unable to Submit an Intel Warranty Request