Troubleshooting Intel PROSet/Wireless Software Installation Blocked Issue on Windows® 10
Content Type: Troubleshooting | Article ID: 000032471 | Last Reviewed: 03/25/2019
Support Knowledge Base
What are you seeing?
Windows® 10 blocks installation of the Intel® PROSet/Wireless Software package acquired from Download Center.
Why are you seeing it?
On Windows 10, there are two variations of the Intel® PROSet/Wireless Software:
- DCH-Compliant Intel® PROSet/Wireless Software
Only available from your computer manufacturer (OEM) as it allows for OEM-specific features. - Legacy Intel® PROSet/Wireless Software
Available on download center for release version 20.110 and earlier. (Starting from release version 20.120, a driver-only installation package is provided for Windows 10).
Legacy Intel® PROSet/Wireless Software can't be installed or upgraded on system that has DCH-Compliant Intel® PROSet/Wireless Software installed.
How to fix it.
As DCH-Compliant Intel® PROSet/Wireless Software is only available from your OEM, you need to get the latest update from your OEM support.
You may, however, download and install the latest Windows® 10 Wi-Fi driver from download center.