Troubleshooting Intel PROSet/Wireless Software Installation Blocked Issue on Windows® 10

Documentation

Troubleshooting

000032471

03/25/2019

What are you seeing?
Windows® 10 blocks installation of the Intel® PROSet/Wireless Software package acquired from Download Center.

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Why are you seeing it?
On Windows 10, there are two variations of the Intel® PROSet/Wireless Software:

  • DCH-Compliant Intel® PROSet/Wireless Software
    Only available from your computer manufacturer (OEM) as it allows for OEM-specific features. 
  • Legacy Intel® PROSet/Wireless Software
    Available on download center for release version 20.110 and earlier. (Starting from release version 20.120, a driver-only installation package is provided for Windows 10).

Legacy Intel® PROSet/Wireless Software can't be installed or upgraded on system that has DCH-Compliant Intel® PROSet/Wireless Software installed.

How to fix it.
As DCH-Compliant Intel® PROSet/Wireless Software is only available from your OEM, you need to get the latest update from your OEM support.
You may, however, download and install the latest Windows® 10 Wi-Fi driver from download center.