Intel® FPGA SDK for OpenCL™: Intel® Arria® 10 GX FPGA Development Kit Reference Platform Porting Guide

ID 683267
Date 3/28/2022
Document Table of Contents Possible Errors After Running the diagnose Utility

This section provides debugging steps to some of the errors you might encounter after implementing the diagnose utility.

Memory Module Not Plugged-in or a Loose Connection on the Board

If the memory module is not plugged in or if there is a loose connection on the board, you might see errors similar to the following example:
aocl diagnose: Running diagnose from 
aocl diagnose: failed 32 times. First error below:
Vendor: Intel Corporation
MMD INFO: [acla10_ref0] uniphy(s) did not calibrate. Expected 0 but read 2
MMD INFO: If there are more failures than Uniphy controllers connected, 
MMD INFO: ensure the uniphy_status core is correctly parameterized.


Confirm that you have connected the memory board, power cable, and USB cable correctly as shown in Configuring and installing the Intel Arria 10 GX FPGA Development Kit board. If you have confirmed your connections and continue to get this error, the memory board might not be seated correctly in the HiLo connector.

Error While Loading Shared Libraries

When you execute diagnose all utility, you might see errors as shown in the following example:

$ aocl diagnose all
hld/board/a10_ref/linux64/libexec/diagnose: error while loading shared libraries: cannot open shared object file: No such file or directory


Ensure that you have set the PATH environment variable correctly.