Thunderbolt™ 3 Controllers

Intel® JHL6240 Thunderbolt™ 3 Controller

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Specifications

Ordering & Compliance

Support

Product Information & Documentation

Identify My Product

Install & Setup

Maintenance & Performance

Product Codes & Spare Parts

Product Comparison

Troubleshooting

Intel Support Community

Warranty

Compatibility

2.5-inch Hard Drive Carrier Kit: Compatible Intel® Chassis and System List

Tested Processor List for Intel® Server Boards and Intel® Server Systems Based on the Intel® 5500/5520 Chipset

Compatibility Matrix for Intel® Remote Management Modules

Supported Memory and Memory Population Rules for the Intel® Server Board S5520URR family

Error Messages

Blue Screen IRQL_NOT_LESS_OR_EQUAL Issue for Intel® Server Boards

VR Watchdog Voltage Excursion Error: Causes and Solutions

Product Information & Documentation

Self-help Collection of Support Contact Numbers for Intel® Server Products

Intel® Datacenter Solutions Engineering Online Software Home (Server Tools) End of Life

Right to Repair

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

Intel® RAID C600 Upgrade Keys for Discontinued Intel® Server Boards and Intel® Server Systems

Right to Repair

How to Find Product Change Notifications (PCN) and Product Discontinuance Notifications (PDN) for Intel® Products

How Do I Request a Quote for Intel® Products?

Self-help Collection of Troubleshooting Guides for Intel® Server Products

Self-help Collection of Tools for Intel® Server Products

Self-Help Guides for All Intel® Server Products

Support for Discontinued Intel® Server Boards and Intel® Server Systems

Self-help Collection of Simulators for Intel® Server Products

Self-help Collection of Intel® Xeon® Scalable Family Documents and Guides for Intel® Server Products

Self-help Collection of Interactive Guides for Intel® Server Products

Self-help Collection of Wizards for Intel® Server Products

Server Test Submission Reports for Linux*, UNIX*, and Other Operating Systems

Self-help Collection of Quick Start Guides for Intel® Server Products

Self-help Collection of Demos for Intel® Server Products

Technical Product Specification for Intel® Remote Management Module 4

Self-help Collection of Intel® Quality Document Management System (Intel® QDMS) Information for Intel® Server Products

Self-help Collection of Other Product-related Information for Intel® Server Products

Self-Help Collection of Configuration Guides, Spares, Parts, and Accessories for Intel® Server Products

Self-Help Collection of Technical Product Specifications for Intel® Server Products

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

Technical Product Specification for Intel® Remote Management Module 3 (Intel® RMM3)

End-User License Agreement (EULA) for Intel® Server Products

Self-help Collection of Utilities and Utility Guides for Intel® Server Products

Learn about Front LED Indicator States for Intel® Server Board S5520UR Family

Identify My Product

How to Get the System BIOS of an Intel® Server Board S2600-Based Product Family

Install & Setup

Intel® Servers BIOS/Firmware Update How-to Video

Intel® One Boot Flash Update (Intel® OFU) Utility User Guide for Intel® Server Boards

How to Configure the Baseboard Management Controller (BMC) for Remote Monitoring and Control for Intel® Server Boards and Intel® Server Systems

Updating FRUSDR for Intel® Server Boards and Intel® Server Systems

Rail Kit and Cable Management Arm (CMA) Installation Guide for Intel® Server System SR1600UR/SR1625UR/SR2600UR/SR2626UR

2.5-inch Hard Drive Carrier Kit Installation Guide for the Intel® Server Chassis or Intel® Server System

KVM Redirection—Learn Which Port Intel® Remote Management Module 3 Uses

How to Replace the Complementary Metal-Oxide-Semiconductor (CMOS) or System Battery on Intel® Server Board Family?

Serial Over LAN (SOL) for Intel® Server Board Systems White Paper

WinPE* Instructions for Intel® Server Utilities Deployment

Not All Beep Codes Signal an Error for Intel® Server Board S5500/S5520 Families

Unable to Access the Intel® Integrated BMC Web Console

Demo for How to Perform a Firmware Update Using the EFI* Shell for Intel® Server Boards

Unable to Launch KVM and iKVM over HTML5 in BMC Web Console

How to Update Backup BIOS in Remote BMC Web GUI

Intel® One Boot Flash Update (Intel® OFU) Utility User Guide for Intel® Server Boards

Demo for How to Perform a Firmware Update Using the EFI* Shell for Intel® Server Boards

Platform Confidence Test User Guide for Intel® Server Board Platforms

Slow Network Performance Under Windows Server 2008*

Configure or Reset Intel® Remote Management Module 3 (Intel® RMM3)

User Guide for Intel® RAID Controller Command Line Tool 2 for Intel® Server Boards and Intel® Server Systems

Rail Kit and Cable Management Arm (CMA) Installation Guide for Intel® Server System SR1600UR/SR1625UR/SR2600UR/SR2626UR

Management Guide for Intel® Server Platforms with Embedded Integrated BMC

User Guide Intel® Remote Management Module 3 (Intel® RMM3)

Quick Start Guide—HTML Format for the Intel® Server System SR1600UR

Maintenance & Performance

How To Move an Intel® Virtual RAID on CPU (Intel® VROC) RAID Volume to a New System on Intel® Server Boards

TA-1048: Java* Version 7 Update Blocks RMM Remote Console (KVM)

Frequently Asked Questions About Chassis and Heat-Related Issues for Intel® Server Boards and Intel® Server Systems

Configuring the Intel® Remote Management Module 3 After the BMC Firmware Update

Product Codes & Spare Parts

Where to Find the Product Code and Serial Number for Intel® Data Center Systems (Intel® DCS)

Product Comparison

Self-help Collection of Product Comparison Information for Intel® Server Products

Troubleshooting

Technical Advisories (TA) for Intel® Server Boards, Intel® Server Systems, Intel® Accelerators, and Intel® RAID/Storage Products

Sysinfo Video – Intel System Information Retrieval Utility

Troubleshooting Server Boot Issues (Non-Interactive Version) for Intel® Server Boards

How to use IPMI Commands to Reset Password and Username on BMC for Intel® Server Boards

Where to Download Utilities for Intel® Server Boards and Intel® Server Systems

TA-1185: Differences in Redfish* Logging between Intel® Power Supply Models

Why Is the Intel® Riser Card Not Detected?

Intel® Server Board S2600STB Randomly Reboots

Troubleshooting Boot Issues for Intel® Server Products

System Event Log (SEL) Viewer Utility User Guide for S7000FC4UR, X38MLST, S5400SF, S3200SH, S5500/S5520, and S3420GP

Warranty & RMA

Warranty Terms and Conditions for Intel® Products

Intel Customer Support Services during COVID-19 Global Response Actions

Warranty Terms and Conditions for Intel® Products

What Warranty Return Services Are Offered by Intel?

Where Do I Ship Intel® Product for a Warranty Replacement?

How Do I Package Intel® Product for a Warranty Replacement?

How Do I Read or Fill out a Return Commercial Invoice for an Intel® Product Warranty Replacement?

What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?

How Do I Report a Problem When Trying to Submit a Warranty Return or Service Ticket?

How Do I Cancel My Warranty Return or Claim?

How Do I Change My Warranty Return or Claim?

Will My Intel® Product Be Replaced with the Same or Different Model?

What Information Do I Need to Provide When Requesting a Warranty Return?

What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?

Does Intel Provide Warranty for Used or Secondhand Intel® Processors and Other Products?

Intel Customer Support Services during COVID-19 Global Response Actions

Self-help Collection of Warranty Information for Intel® Server Products

Warranty Terms and Conditions for Intel® Products

Error Message: "Your product could not be located" When Checking Warranty Status or Coverage on an Other Intel® Products

Intel Customer Support Services during COVID-19 Global Response Actions

Intel Customer Support Services during COVID-19 Global Response Actions

Where to Find Out If My Product Is Discontinued or Not?

Will Damaging or Removing the Identification Labels Void the Warranty of an Intel Product?