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Cannot Retake Courses on the Intel Learning Website

Content Type: Product Information & Documentation   |   Article ID: 000096953   |   Last Reviewed: 05/28/2024

Description

  • Course status on the website is showing as In-Progress and not available for retake.
  • Course status remains as Enrolled after completing the training.
  • Encountered an error when attempting to retake the course.

Resolution

For further assistance, submit a request to Intel Customer Support (sign-in required) and provide the following:

  • URL link for the course
  • Course ID
  • Course title
  • WWID
  • Email address used to sign in
  • Screenshot (If there's an error encountered)