Skip To Main Content
Support Knowledge Base

Troubleshooting Automatic Lock in Windows with Intel® NUC M15 Laptop Kit - EVO LAPBC710

Content Type: Troubleshooting   |   Article ID: 000095600   |   Last Reviewed: 07/21/2023
Description Resolution

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

The screen locks automatically even though changing the dynamic lock, power, and sleep settings to never. It happens after 10-15 seconds of inactivity, whether the user is near the system or not, or not moving the cursor for a few seconds.

Resolution

  1. Adjust the power and sleep settings in Windows.
  2. Turn off the Lock When Not Present in Intel® NUC Software Studio.
  3. Perform a Windows Update.
  4. Install the latest BIOS.
  5. Install the latest graphics driver from the Intel® NUC M15 Laptop Kits - LAPBC710 & LAPBC510 - Driver Pack.
  6. Uncheck the Allow Windows to automatically lock your device when you're away.

If in need of further assistance, contact Intel Customer Support.

Related Products

This article applies to 1 products.

Discontinued Products

Intel® NUC M15 Laptop Kit - EVO LAPBC710

Need more help?

Contact support
Contact support