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Black Screen, No Display Issue after Installing Intel® Arc Graphics Driver with AMD* Processor

Content Type: Troubleshooting   |   Article ID: 000093977   |   Last Reviewed: 06/26/2023

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

Encountered black screen or no display problem with an AMD* CPU after updating the Intel® Graphics Driver.

Resolution

1. For AMD CPU users, make sure to disable SVM feature from BIOS settings:

  • To disable SVM feature, go to AdvancedSVM Mode, and click enable/disable AMD SVM.

2. If you need help navigating your BIOS settings, contact the motherboard manufacturer.

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