Intel® FPGA Download Cable II User Guide

ID 683719
Date 1/16/2024
Public
Document Table of Contents

A.1. Windows Troubleshooting Procedure for Intel® FPGA Download Cable II

In the Windows version of the Intel® Quartus® Prime software, you may encounter that the Intel® FPGA Download Cable II may occasionally not work well; although you may not observe any problems in the physical connections. In many cases, it is due to:
  • Incorrect Windows settings or some unknown problem with the Intel® FPGA Download Cable II driver
  • The version of JTAG related software like Jtagconfig or Jtagserver not matching the version of Intel® Quartus® Prime software
  • The version of the Intel® FPGA Download Cable II driver is old, not proper, or corrupted

The troubleshooting steps are listed in the following sections.