Manage Product Licenses
1. Q. How do I know which software my license enables?
A. You can see which software your license enables by checking the header at the top of your license file. The header outlines the type of license, the license expiration date (if applicable), and all products included in the license file. For more information, refer to the Intel FPGA Software Installation and Licensing Quick Start.
2. Q. What version of software and IP does my license support?
A. Intel uses the maintenance expiration date to indicate which versions of Intel Quartus development software and IP core can be used. All versions of the product released prior to the maintenance expiration date can be used. A listing of all software release versions and release dates can be found in our design software archives. Intel FPGA IP has been shipping in the combined download with the Intel Quartus development software since version 4.1 was released in July 2004.
3. Q. How do I know when / if my license expires?
A. There are two types of expiration: maintenance and license. Maintenance expiration only controls which versions of a product can be used. The license expiration determines whether the product stops working entirely. License files issued on or after July 5, 2010 have a header at the top of the file. The header indicates the type of license and states whether there is a license expiration or not. If yes, the date is provided for each product in the license. Another way to look this up is to select the product license on the Self-Service Licensing Center page and view product details. In the license expiration field, you'll either see a specific date or it will be blank. Blank means the license is perpetual with no license expiration.
4. Q. What happens when my maintenance expires?
A. Maintenance expiration controls the version(s) of the product that can be used. Maintenance expiration does not cause the license itself to stop working. If you renew the maintenance, you will be able to use all of the latest releases and updates for an additional 12 months.
5. Q. What should I do when my license expires?
A. Evaluation and other types of licenses have an expiration date. If you have one of these licenses and pass the expiration date, the product will stop working. Purchasing a full software or IP core license will give you a perpetual license with no license expiration date.
If you are using the MAX+PLUS® II BASELINE software, you can request a new license file at the Intel FPGA Software Licensing web page.
6. Q. Can I transfer my license to a co-worker?
A. If you are the license administrator, you can transfer your license by assigning someone else as the licensed user through the Manage Users section on the Self-Service Licensing Center page. Feel free to view our short videos or read our user guides with steps on how to transfer your license to a co-worker. If you have further issues, log in to My Intel and submit a ticket through the Intel Premier Support website.
7. Q. I have a new PC, how do I transfer my license?
A. Transferring products from one computer to another is called rehosting your license. Software and IP licenses can be transferred to a different PC by going to the Create New License section on the Self-Service Licensing Center page. The listing of product licenses on this page includes the available rehosts. Select the products you want to transfer and then click Assign Computer.
8. Q. How many times can I transfer a product license?
A. The number of available rehosts is tracked on the Self-Service Licensing Center page for each software and IP product. It is provided in the last column of the table in the Create New License section. If you run out of available rehosts and still need to transfer a product license, log in to My Intel and submit a ticket through the Intel Premier Support website.
9. Q. I need to use an old version of Intel Quartus development software. Where can I get a license?
A. You do not need a new license file to use the older version of software as long as the version you want to use was released prior to the product's maintenance expiration date. A listing of all Intel Quartus development software releases and their release dates can be found on our website.
10. Q. I need to obtain a MAX+PLUS II software license. Where can I get one?
A. MAX+PLUS II software licenses can be requested on the Intel FPGA Software Licensing web page.
11. Q. Why can't I see all of my product licenses on the Self-Service Licensing Center page?
A. There are two primary reasons why product licenses are not visible to you on the Self-Service Licensing Center page. The maintenance expiration date is prior to January 1, 2009 or you are not shown in our system as the administrator or licensed user for the product(s). Licenses for products whose maintenance expiration is prior to 1/1/2009 can be generated by following the Generate Legacy License links in the left navigation of the Self-Service Licensing Center page. You will need to know the computer ID in order to get the license file. To know more, please feel free to view our short videos or read our user guides for steps on how to obtain a license file. If you have further issues, log in to My Intel and submit a ticket through the Intel Premier Support website.
12. Q. How do I transfer floating seats from one computer to another?
A. We refer to this as split floating licenses on the Self-Service Licensing Center page. Select split floating licenses from the left navigation bar or licensing home page. The eligible floating licenses are displayed. You can then select the product from which you want to remove or transfer licenses and click Split. After you have entered the number of seats to be split, the newly split seats will be shown as separate product licenses. If the licenses were previously assigned to a computer, you will need to rehost them onto the appropriate machine. Use the Create New Licenses page to do this rehost.
13. Q. How do I get a license for my Intel FPGA T-Guard or dongle?
A. The Intel FPGA T-Guard or dongle is treated like a fixed node computer on the Self-Service Licensing Center page. You can select one or more products on the Create New Licenses page and then Create New Computer using the T-Guard or dongle number as the ID. The primary computer type on the Create New Computer page must be selected as 'Guard ID'.
14. Q. I bought a development kit that comes together with an Intel Quartus development software license. How do I activate my license?
A. The development kit comes with a serial number that is stated either on the box or a customer letter. This serial number serves as a license activation code to activate your Intel Quartus development software license via the Self-Service Licensing Center. Check if the software DKE license is visible in the Products and Users View in Self-Service Licensing Center. If the license is visible, no activation is needed. You may proceed to create the new license file. If the license is not visible, the serial number will be the activation code for you to activate the license. If you do not know how to activate the Intel Quartus development software license, please refer to this guide—How to Activate License?. For activation issues, log in to My Intel and submit a ticket through the Intel Premier Support website.