SmartVID Debug Checklist and Voltage Regulator Guidelines

ID 757318
Date 4/01/2024
Public

1. SmartVID Debug Checklist and Voltage Regulator Guidelines

This document provides the checklist to assist you to rule out the possible causes of configuration failure due to Smart Voltage Identification (SmartVID) for the following device families:
  • Stratix® 10
  • Agilex™ 7
  • Agilex™ 5

You can identify the configuration failure caused by the SmartVID in the Quartus® Prime software based on the system error message as shown in the example below. For more information, refer to the Description of Subcode Error Messages and PMBus Master Mode Checklist tables.

You may observe the following configuration error message in the System tab of the Quartus® Prime software if your device encounters issue related to the SmartVID.

System Error Message of Configuration Failure due to SmartVID in Quartus® Prime Software

Info (18942): Configuring device index 1
Error (18950): Device has stopped receiving configuration data
Error (18948): Error message received from device: Detected hardware access error. There is a failure in accessing external hardware. (Subcode 0x0032, Info 0x00000000, Location 0x0000C400)
Error (20072): A PMBUS error has occurred during configuration. Potential errors: Incorrect VID setting in Quartus Project. The target device fails to communicate to smart regulator or PMBUS Master on board.
Error (209012): Operation failed