Kiosk Technology and Solutions
From retail stores to city buildings to restaurants, intelligent kiosk technology and solutions are enabling businesses to find new ways to connect with their customers, improve sales, and expand service and product offerings.
Kiosk Technology Use Cases
Explore examples of how Intel® technologies, expertise, and ecosystem partners can help create kiosk solutions that enable a new wave of automation and self-service.
Go Touchless to Alleviate Health Concerns
Create touchless shopping and ordering experiences with the integration of Intel® RealSense™ cameras and AI workloads for gesture recognition.
Improve the Bottom Line with Digital Signage
Combine digital signage with AI on kiosks to generate additional opportunities to upsell or cross-sell products that are aligned with customer needs, preferences, events, or other factors.
Transform Customer Engagement with Touchless Technology
Next-generation kiosk solutions that incorporate touchless technologies provide seamless, exciting experiences for customers. Intelligent kiosks equipped with gesture recognition, speech detection, and object detection enable businesses to reach new levels of customer engagement, personalization, and operational efficiency while meeting evolving health and safety expectations.
Kiosk Applications Across Industries
Digital transformation is required to meet rapidly changing customer needs but takes time and may be best delivered through a series of improvements to high-value touchpoints. No matter what stage of the journey a business is on, Intel and our partners provide kiosk technologies that delight customers, guests, and shoppers.
Take a closer look at the benefits businesses across industries are realizing with interactive kiosk solutions that engage customers through innovative use cases.
hubz Smart Vending Cooler Doubles Sales for Operators
Discover how the hubz Smart Cooler solution from Shekel Brainweigh uses innovative tracking and weighing technologies, AI-embedded software algorithms, retail analytics, and contactless payment options to provide customers with convenient, fresh food options and an elevated experience. Learn how hubz gives operators better control over inventory, up-to-the-minute information about transactions and customer preferences, and a way to boost sales.
Create Better Banking Experiences
As more customers expect the convenience of self-service and interactive banking, kiosks can help them solve problems quickly and easily. Adding touchscreens or keypad entry features can make standard ATMs more interactive. Automating services and integrating advanced technologies give customers more flexibility and control, enabling them to manage their accounts or access virtual teller assistance over video and mobile verifications through texts. When AI, computer vision, and compute power are embedded, customers receive immersive transformative experiences with 3D virtual assistance, face ID verification for transactions, voice recognition, and dual screen interactions.
Lee’s Famous Recipe Chicken Restaurant Automates Its Drive-Thrus
Learn how Lee’s Famous Recipe Chicken is using conversational AI to speed service and shorten wait times in its drive-thrus.
Enhance Healthcare Experiences and Improve Patient Satisfaction
Hospitals and healthcare facilities are making the patient experience more informative and less stressful with self-service medical kiosks. These kiosks can integrate HD cameras, printers, dual displays, and other modules to allow patients to check in upon arrival and receive personalized directions, information about healthcare services and providers, and reminders to pay outstanding balances. Kiosks with more-advanced technologies, like AI and computer vision, can enable patients to book appointments, conduct simple body tests, or even receive over-the-counter medicine without help from staff.
Explore Kiosks Further
Omnichannel Retail
Learn how interactive kiosks fit into a successful omnichannel retail strategy.
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Frequently Asked Questions
Kiosks are interactive terminals that can provide users with information or services or enable transactions. Kiosks consist of specialized hardware, software, display technologies, and other components, like receipt printers or payment receivers. Kiosk technology may include a responsive touchscreen that allows a user to make a series of selections through physical touch, such as an airport self-service kiosk or an interactive directory at a store. If a kiosk is embedded with touchless technology, users are able to make selections through voice- or gesture-based interactions or complete purchase transactions through direct object detection without requiring physical touch.
Kiosks provide customers with a convenient, frictionless way to do business. They empower customers to find products, services, and information as well as perform self-checkout with speed and accuracy. Kiosks can help businesses connect and engage with customers, automate repetitive employee tasks and processes, enable new revenue streams, and—when integrated with advanced technologies—gather near-real-time data for business intelligence.