RGB LED Lighting Issues with Intel® Arc™ RGB Controller

Summary

How to resolve general LED lighting issues on Intel Arc A770 Limited Edition cards using Intel® Arc™ RGB Controller.

Description

Resolution

Uninstall and reinstall the Intel Arc RGB Controller software.
- To uninstall:
  1. Press the Windows key.
  2. Click on settings.
  3. Select Apps and then select Apps & features.
  4. Search for Intel® Arc™ RGB Controller.
  5. Click on it and select the option to uninstall.
- To reinstall:
  1. Visit the Intel® Arc™ RGB Controller page.
  2. Download and Install the .exe file.
Update the Intel Arc Graphics driver.
- See How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*.
Check that the USB cable is well seated to the graphics card and motherboard.
Unplug and replug the RGB cable to different USB headers on the motherboard.
Check all USB headers are enabled in the BIOS.
Check that the GPU is an Intel Arc A770 Limited Edition card.
- Only Intel Arc A770 Limited Edition cards are supported with the Intel Arc RGB Controller software.
Try a different PCIe slot for the Intel Arc A770 Limited Edition card on the motherboard.
Replace the USB cable with a third party USB cable.
Clear the CMOS on the motherboard.

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