Article ID: 000088562 Content Type: Error Messages Last Reviewed: 01/28/2022

Error Message: "We’re sorry. This role doesn’t have permission…Please contact your Partner Admin to complete your checkout"

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Summary

To redeem points in Intel® Partner Alliance, there are specific partner roles and membership tiers required for eligibility.

Description
  • Unable to redeem points because role is not eligible for redemption.
  • Encountered error: We’re sorry. This role doesn’t have permission to make a redemption. Please contact your Partner Admin to complete your checkout.
Resolution

Membership Tiers that can utilize points:

  • Gold
  • Titanium

Partner Roles eligible for redemption:

  • Solution Provider
  • Original Equipment Manufacturer (OEM)
  • Service Integrator
  • Independent Software Vendor (ISV)
  • Cloud and Comms Service Provider

Contact your Partner Administrator or Partner Admin Delegate for assistance to grant the Points Benefit Manager role Points requestor.

Additional information

View Benefits and Requirements for Intel Partner Alliance for more information.