Article ID: 000087784 Content Type: Error Messages Last Reviewed: 11/22/2022

How to Resolve Error Code: "0x00000103 Exit Code: 1" While Updating Intel® Graphics


Intel® UHD Graphics 600

Windows® 10, 64-bit*


Steps to resolve Error Code: 0x00000103 when downloading or installing the Intel Graphics Driver using the Intel® Driver & Support Assistant (Intel® DSA).


Receiving a notification from the Intel® Driver & Support Assistant (Intel® DSA) to update the graphics driver. While in the middle of installation, Error Code 0x00000103 appears.


Manually install your Intel® Graphics Driver:

  1. Identify the Intel® Graphics Controller that is available on your computer.
  2. Go to the Download Center or your computer manufacturer driver site to download the latest graphics driver.
  3. Go to Device Manager > Display Adapters > Right Click and Click Update Driver (Browse my computer for drivers)
  4. Choose Let me pick from a list of available drivers on my computer
  5. Select Microsoft Basic Display Adapter and click NEXT
Additional information

Exit Code 1 is a general error that appears when something goes wrong during the installation process and no other error applies to the situation. To get more data, should check log file (C:\ProgramData\Intel\GFXInstaller\IntelGfx.log).

We recommend checking with your computer manufacturer and use the driver software provided by them to avoid potential installation incompatibilities. Intel supplies generic versions of Graphics Drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging.