Are you seeing either of these error messages?
While using Intel® Driver & Support Assistant
ERROR: Installing this Graphics driver from Intel may remove customizations from your computer manufacturer (OEM).
During manual driver installation
ERROR: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit.
Before attempting to resolve this problem
|6th, 7th, 8th, 9th, 10th, 11th, & 12th Generation Intel® Core™ Processor Graphics, & related Intel Atom®, Pentium®, and Celeron® Processors|| |
This error is occurring on Intel® 6th Generation Core Processors or Newer Processors because the driver installed on the system is non-DCH.
Follow the steps in OEM Error Message Appears When Installing Intel Graphics Drivers on 6th Generation Intel Processors or Newer to resolve this issue.
Note: You will not receive this error if you have the latest DCH driver installed. Check if you have a DCH or non-DCH driver.
|5th, 4th, 3rd, 2nd, and previous Generations Intel® Core™ Processor Graphics, & related Intel Atom®, Pentium®, and Celeron® Processors||This error occurs on Intel® 5th Generation Core Processors or Older Processors when a driver installed from your computer manufacturer (OEM) prevents the system from updating from an OEM driver to a generic Intel driver.|| |
We advise you to always get the latest driver from your computer manufacturer.
However, if your computer manufacturer no longer provides new drivers or you prefer to install a newer Intel generic driver, you can perform a clean installation of a generic Intel® Graphics Driver.
Caution: Be aware that you risk system instability, losing functionality, or causing other technical issues that OEM drivers seek to resolve or enable.