Delivering Quality Leadership
Intel continuously strives to deliver quality and reliability in all its products, building on five decades of relentless platform and technology innovation to enhance the way we work and live.
Intel is obsessed with meeting customer expectations for our products and services.
We are proud of our decades of innovation to bring customers products with leadership in technology and performance.
We recognize our work is never done, and together with our partners and customers, we are continuously learning and building the foundation for computing in a data-centric world.
Earning our customers’ trust means our investment in quality extends to collaborating with our customers and partners. Each day presents us with new opportunities and challenges to maintain this trusted relationship amid a rapidly evolving and increasingly data-centric world. This is why we are committed to being responsive, accountable, and transparent with our customers and partners.
We passionately believe that quality is fundamental, and that:
- Our customers come first. We listen and collaborate to deliver world-class quality and an outstanding customer experience.
- We build safety, security, reliability, compliance, and quality into our products, technologies, services, and throughout our company.
- We deliver innovative products that support and enable data integrity, system availability, and configurability for our expanding digital and connected world.
- Our employees embody a quality discipline and holistically drive continuous improvement, prevention, and closed-loop learning.
World Class Manufacturing
ISO Registrations
All of Intel's mature manufacturing Wafer Fabrication sites, Assembly/Test sites, and Logistics centers are registered to ISO 9001:2015 by a third-party registrar.
Intel Fab Tour
Take a short tour of Intel’s Fab 42 in Arizona for a glimpse into the scale and complexity of Intel’s manufacturing.
Intel Mask Operation
Peer into the details behind one of Intel’s advanced chip manufacturing steps.
Quality Support Services
Intel's Customer Quality Support Network consistently delivers quality support services to our customers, offers value-added services for technical problem solving, and enables timely launches of new Intel® technologies and products in our customers' production.
Intel® QDMS
Intel® Quality Document Management System (Intel® QDMS) for Product Qualification Reports and more
Specifications
Automated Relational Knowledgebase (ARK) for product information
Support
Resources
Manufacturing Enabling Guidance
When using Intel components in your products, be sure to stay up to date on the latest in best practices.
Low Temperature Soldering
An introduction and overview of Low Temperature Soldering for production cost savings, environmental benefits, and faster technology scaling for printed-circuit board assemblies in electronic assemblies.
SMT Board Assembly Recommendations
Guidance and suggested process parameters for Pb-free surface mount technology (SMT) board assembly reflow and rework.
Electrostatic Discharge and Electrical Overstress
An overview of electrostatic discharge (ESD) and electrical overstress (EOS), including common causes for ESD and EOS with preventative measures and Intel's strategy for eliminating damage.
Board Flexure Initiative
Board flexure initiative (BFI) definition, strain measurement detection methods, and strategies to minimize the effects.