Intel Executive Perspectives

Intel's mission is to "utilize the power of Moore's Law to bring smart, connected devices to every person on earth." Our commitment to quality is an essential ingredient of our corporate culture and values, is a fundamental part of our systems and processes, and is articulated in our corporate business principles.

Our Quality Commitment

Intel® products symbolize world-class leadership in technology and performance, outstanding quality, and lasting reliability. All employees share the responsibility to sustain and improve product quality for our customers.

Policy Statement

We strive to maintain the highest standards and ship product that meets our stated goals. If and when a problem arises, we will quickly communicate with our customer on the issue and take action to resolve the problem.

World-class quality leadership is a top priority as semiconductor geometries relentlessly continue to shrink in accordance with Moore's Law. As we design chips with billions of transistors, the real key is world-class manufacturing control and robust design practices working together to produce reliable and technologically superior products. Intel achieves world-class quality through operational excellence, continual improvement, and satisfying customer needs in everything we do. We are committed to delivering the quality and reliability that is worthy of our customers' trust and enables our products to connect people with information and touch lives around the world.

Mohsen Alavi is vice president of the Technology and Manufacturing Group and general manager of Intel’s Corporate Quality Network.