Capgemini's Personal Voice Assistant
Capgemini's Personal Voice Assistant
About this offer
Have you ever gone to a store, been greeted by a store associate offering their help, declined with a polite “No thank you, I am just looking,” and after a few minutes of search for this special item in vain, cursed that you should have taken this person’s offer?With the advances made by voice recognition apps that have reached human-like threshold, there is no reason to pass on the opportunity to use voice assistants to enhance the shopping experience and delight customers.Capgemini’s PVA solutions use artificial intelligence to process natural language, search product catalog information, and review any relevant external editorial publications in order to provide on-point recommendations. PVAs rely on Google’s Cloud platform, Dialogflow conversational interfaces and Machine Learning APIs.Capgemini’s PVA is integrated with Salesforce CRM to provide customers quick access to their loyalty and personal account information. With a quick scan of a QR code, customers can easily access their accounts to find points accrued, points due to expire, promotional offers, etc. Customers have an option to provide their size, style preferences while updating their profile, so the PVA can provide more personalized recommendations. This feature also helps retailers gain better insights on shopping preferences and patterns to use when creating merchandising and promotional plans.The PVA is part of Capgemini’s Smart Digital Store set of offerings, developed in collaboration with Intel®.
Details
Regional Coverage
Americas:
Latin America Region
North America Region
Asia, Pacific, and Japan:
Southeast Asia
Australia and New Zealand
Japan
Taiwan
Rest of Asia
Korea
South Asia
Europe, Middle East, and Africa:
Middle East, Turkey, and Africa
Central Eastern Europe
Western European Union Region
Northern European Union Region
Southern European Union Region
Central European Region
People's Republic of China:
People's Republic of China
Use Case
Intelligent Vending
Artificial Intelligence : Conversational Bots and Voice Agents
Artificial Intelligence : Deep Learning
Artificial Intelligence : Facial Detection/Recognition/Classification
Artificial Intelligence : Machine Learning
Smart City
Industry
Retail
Technical Specifications
- Category:
- Solution: Partner Solutions
- End Customer Type:
-
Enterprise
Small and Medium sized Business
- ToolKit:
-
Intel® Distribution of OpenVINO™ toolkit
- Deployment Architecture:
-
Google Cloud
Included Intel Technology
Intel® Core™ Processors
10th Generation Intel® Core™ i7 Processors
Intel vPro® Platform Technology
Resources
CAPGEMINI
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CAPGEMINI
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Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 270,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise , Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cl oud, data, AI, connectivity, software, digital engineering and platforms . The Group reported in 2020 global revenues of €16 billion. Visit us at www.capgemini.com . Get the Future You Want.
Capgemini's Personal Voice Assistant
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