From the front lines to the command center, and from city streets to research labs, public sector agencies work on complex problems that help improve safety, quality of life, and productivity. Artificial intelligence (AI) has become an integral tool to help meet these needs by automating tedious tasks, freeing up workers’ time to focus on more-important objectives, and accelerating data analysis.
Intel® technology can help government agencies quickly and easily deploy sophisticated AI models on high-performance hardware to unlock the extreme value and potential of AI, even within tight budgets.
Benefits of AI in Government
AI for government services involves techniques like machine learning, deep learning, computer vision, speech recognition, natural language processing (NLP), and robotics. When put to work, these techniques translate into real, tangible benefits. According to the Booz Allen Hamilton 2023 Velocity report, two-thirds of federal technology leaders believe AI will have the most impact on how missions are executed through 2027.1
- Automate routine tasks: AI can process and analyze vast quantities of data faster and more consistently than human operators alone, especially when it comes to repetitive and tedious tasks. As a result, AI automation frees up workers to focus on more-important tasks. For example, the U.S. Citizenship and Immigration Services (USCIS) uses an AI virtual assistant named Emma to answer basic questions and help individuals navigate the agency website, while human experts can better explain USCIS decisions and coach an individual on next steps.
- Perform mission-critical tasks: AI helps human experts and specialists make better-informed decisions faster. For example, AI-enabled predictive maintenance can inform organizations about the status of key assets and help prevent equipment failures. AI also improves nautical, terrain, and aeronautical charting, helping enable precise navigation and better reconnaissance. AI innovations, such as digital twin technology, can automate situational awareness and alert key personnel about unusual behaviors or patterns as they occur in a real-world environment.
- Accelerate research and development: AI-enabled high performance computing (HPC) powers research in medicine, genomics, engineering, seismology, astrophysics, and many other areas. For example, AI algorithms enable faster and cost-effective predictions of 3D protein structures from sequences of amino acids.2 This knowledge helps researchers accelerate pharmaceutical development to treat diseases faster.
AI in Government Use Cases
From data strategy to enterprise-scale deployment, AI helps speed time to value across a growing number of use cases. Here are just a few examples of the promise that AI holds for the public sector.
- AI helps the FBI find missing children faster by aggregating millions of cyber tips and quickly disseminating information to local law enforcement.
- AI helps a water and sewer agency manage 1,800 miles of sewer pipes, cutting costs and improving the efficiency of maintenance.
- AI helps a transit authority manage the bus fleet for the city of Chicago by analyzing rider patterns and predicting passenger demand in near-real time.
AI Risks and the Need for Data Security
As AI technology proliferates from the data center core to edge devices in the field, one of the greatest challenges is overcoming a more complicated data security perimeter. To help with this challenge, public sector organizations can leverage hardware-enabled data security features that complement familiar software-driven strategies.
- Intel® Threat Detection Technology (Intel® TDT) on select Intel® processors leverages hardware-based telemetry to inform software-based countermeasures. By detecting anomalous workloads at the hardware level, Intel® TDT can help prevent unauthorized access and malware.
- Intel® Software Guard Extensions (Intel® SGX) creates secure memory enclaves to process sensitive workloads in an isolated environment.
Features like these can help secure AI workloads at the endpoint—whether that’s a ruggedized laptop, drone, or satellite—for a more secure perimeter.
“Hardware-enabled security features, including those available with select Intel® technologies, make it easier for government organizations to reap the benefits of AI.”
Intel® AI Solutions Deliver a Mission-First, Systems-Level Approach
Leveraging AI to its fullest extent requires a systems-level approach, which is why Intel has fit-for-purpose hardware that understands technology needs up and down public-sector hierarchies. Intel leads collaboration with technology providers to build solutions that address the unique mission goals and team needs of each government agency while adhering to size, weight, power, and cost (SWaP-C) requirements.
Scalability and total cost of ownership (TCO) are crucial to help satisfy public sector budgets. Fit-for-purpose Intel® processors deliver the performance needed for demanding AI workloads while also supporting general-purpose tasks for better platform consolidation.
Software and Developer Tools
Intel® software is developed with open programming methods, giving AI developers the flexibility to reuse code in heterogeneous environments and optimize AI for faster results on Intel® hardware.
“Intel takes a holistic, systems-level approach to AI that’s inclusive of security. This view helps ensure organizations deploy the right system with the performance needed now and going forward.”
Innovation and Responsible AI Development
At Intel, we’re dedicated to supporting the greater community in further developing the power and application of AI to solve complex challenges.
Intel Labs is an industry-leading research organization that delivers breakthrough technologies for the industry at large, with a scope that spans hardware, software, networking, security, new compute models, and architectures for next-generation technologies.
Intel Labs has a long-standing partnership with the National Science Foundation (NSF), involving several programs aimed at advancing AI technology and innovation, including the formation of two AI research institutes focused on advances in optimization and on learning-enabled optimization at scale, respectively.
Intel has long recognized the importance of the ethical and human rights implications associated with the development of AI technology. Learn more about our commitment, initiatives, and what we’re doing to help enable the ethical and equitable use of AI.
Jump-Start AI in Government with Intel
For every organization, AI is a journey. But AI offers myriad benefits for the public sector to increase safety and productivity. Intel can help accelerate deployment and time to value with key software and hardware innovations built for AI. Start your journey today by exploring proven solutions, accessing industry-leading guidance, and joining a worldwide community of AI builders: