Priority Support for Intel® oneAPI Toolkit
Optimized Tools to Build and Scale Applications Across CPUs and GPUs
Priority Support provides direct access to Intel experts who help with your support needs for the Intel® oneAPI Toolkit. The Intel® oneAPI Toolkit is a core set of tools and libraries for developing optimized software that scales across modern systems. The toolkit provides standards-based compilers, domain-specific performance libraries with drop-in acceleration, and profiling, design, and debugging tools. Priority Support for Intel® oneAPI Toolkit is a paid product support service that covers all of the components included in the Intel® oneAPI Toolkit. It provides the following benefits for one year:
- Direct and private interaction with Intel’s support engineers, including the ability to submit confidential support requests
- Accelerated response time for technical questions and other product needs
- Ability to influence product direction and quality through direct engagement and escalated feedback
- Priority handling and escalation of critical defects affecting development or deployment
- Download access to all new product updates and continued access to older versions of the product
- Access to a vast library of self-help documentation built from decades of experience in creating high-performance code
- Additional services including on-site or online training and consultation by Intel technical consulting engineers
Buy Now
Buy a product with support through a number of resellers. Special pricing for academic research is available. Target platforms for development and deployment require different support efforts. Choose the version that meets your needs.
What's Included in the Support Subscription
Includes all the components listed here. Support includes any internal components to the toolkit that are not explicitly called out in this list.
Intel® oneAPI DPC++/C++ Compiler
Compile and optimize standard C++ and SYCL* code for CPU and GPU target architectures.
Compile and optimize standard Fortran code for CPU and GPU architectures.
Deliver flexible, efficient, scalable cluster messaging on CPU and GPU architectures and a variety of network fabrics.
Find and optimize performance bottlenecks across CPU and GPU systems.
Enable deep, system-wide debugging of SYCL, C, C++, and Fortran code.
Intel® oneAPI DPC++ Library (oneDPL)
Speed up data parallel workloads with these key productivity algorithms and functions.
Intel® oneAPI Threading Building Blocks (oneTBB)
Simplify parallelism with this advanced threading and memory-management template library.
Intel® oneAPI Math Kernel Library (oneMKL)
Accelerate math processing routines that include matrix algebra, fast Fourier transforms (FFT), and vector math.
Intel® Integrated Performance Primitives
Speed up performance of imaging, signal processing, data compression, cryptography, and more.
Intel® Cryptography Primitives Library
These secure, fast, lightweight building blocks for cryptography are optimized for Intel CPUs.
Intel® oneAPI Data Analytics Library (oneDAL)
Boost machine learning and data analytics performance.
Intel® oneAPI Deep Neural Network Library (oneDNN)
Develop fast neural networks on Intel CPUs and GPUs with performance-optimized building blocks.
Support
Priority Support applies to all components of the Intel® oneAPI Toolkit and add-ons covered by your support subscription. Your success is our success. Access these support resources when you need assistance.
Access Priority Support
FAQ
Registration, Download, Licensing, Installation Questions
Register Your Product
Purchases or renewals include confidential Priority Support for the duration of the paid support term. To receive Priority Support, register your product at the Intel Registration Center.
Purchasing, Renewing, and Upgrading FAQ
Multiuser License
If your company has a multiuser license, make sure to add each user before they submit a support request.
Additional Support Options
If you don't have active Priority Support, please use our community forums for support.
Legacy Users - Intel® Parallel Studio XE, Intel® oneAPI Base Toolkit and Intel® oneAPI HPC Toolkit
The Intel® oneAPI Toolkit is Intel’s current, standards-based toolkit for building, optimizing, and deploying data-centric applications across CPUs and GPUs. With the 2026.0 Release, the Intel® oneAPI Base Toolkit (Base Kit) and Intel® oneAPI HPC Toolkit were combined into the Intel® oneAPI Toolkit. Priority Support for the Intel® oneAPI Toolkit provides continued access to Intel support services while using the current generation of Intel® developer tools.
Customers who previously used Intel® Parallel Studio XE, Intel® oneAPI Base Toolkit (Base Kit) and Intel® oneAPI HPC Toolkit and have an active Priority Support subscription, should have been transitioned to the new Intel® oneAPI Toolkit. Users who have an older subscription or if their support has expired should transition to the Priority Support for the Intel® oneAPI Toolkit for continued support. Please contact your reseller for your options.
Product Mapping
The table below offers a simplified mapping from former toolkit editions to equivalent Intel® oneAPI Toolkit support options. You should contact your reseller to confirm the mapping for your current support subscription.
Intel® Parallel Studio XE Product | Intel® Toolkit Product |
|---|---|
| Intel® oneAPI Base Toolkit (Base Kit)(Single-Node) | Intel® oneAPI Toolkit (Single-Node) |
| Intel® oneAPI Base & HPC Toolkit (Single-Node) | Intel® oneAPI Toolkit (Single-Node) |
| Intel® oneAPI Base Toolkit (Base Kit)(Multi-Node) | Intel® oneAPI Toolkit (Multi-Node) |
| Intel® oneAPI Base & HPC Toolkit (Multi-Node) | Intel® oneAPI Toolkit (Multi-Node) |
Intel® Parallel Studio XE Composer Edition Intel® Parallel Studio XE Professional Edition | Intel® oneAPI Toolkit (Single-Node) |
| Intel® Parallel Studio XE Cluster Edition | Intel® oneAPI Toolkit (Multi-Node) |
Support Coverage
Customers with active Priority Support for Intel® Parallel Studio XE (Composer, Professional, or Cluster Editions), Intel® oneAPI Base Toolkit, or Intel® oneAPI HPC Toolkit, and who are on active software support will continue to receive support through the term of the active support period. Support will apply to the Intel® oneAPI Toolkit as the next generation of development tools. Available versions of Intel® Parallel Studio XE entitled to you will remain available in your account on the Intel Registration Center.
Software Updates
Software updates and current versions of Intel® developer tools are delivered through the Intel® oneAPI Toolkit only.
Customers on active software support will be able to upgrade to the Intel® oneAPI Toolkit by signing into the Intel Registration Center and accepting the upgrade. You will receive an email that explains these changes and a link to the Intel Registration Center to upgrade. Support will continue through the term of the current active support period for the Intel® oneAPI Toolkit.
Licensing
Existing software license files continue to be available in the Intel Registration Center and enable your use of Intel® Software Product versions you are entitled to. The Intel® oneAPI Toolkit itself does not require a license file. Use is governed by the applicable purchased Priority Support entitlement and the Intel End User License Agreement.