Quality and Reliability

Intent

Intel® products symbolize world-class leadership in technology and performance, outstanding quality, and lasting reliability. All employees share the responsibility to sustain and improve product quality for our customers.

Policy statement

We strive to maintain the highest standards and ship product that meets our stated goals. If and when a problem arises, we will quickly communicate with our customer on the issue and take action to resolve the problem.

World-class quality leadership is a top priority as semiconductor geometries relentlessly continue to shrink in accordance with Moore's Law. As we design chips with billions of transistors, the real key is world-class manufacturing control and robust design practices working together to produce reliable and technologically superior products. Intel achieves world-class quality through operational excellence, continual improvement, and satisfying customer needs in everything we do. We are committed to delivering the quality and reliability that is worthy of our customers' trust and enables our products to connect people with information and touch lives around the world.

To learn more about Intel's Quality Management System, refer to the Intel Quality System Handbook.

Paul S. Otellini
Chief Executive Officer
Intel Corporation

Nasser Bozorg-Grayeli
Vice President, Technology and Manufacturing Group
Director, Corporate Quality Network
Intel Corporation