Article ID: 000093587 Content Type: Error Messages Last Reviewed: 02/21/2023

How to Resolve Error Code "0x80070103" When Updating Graphics Driver from Intel® Driver & Support Assistant

Environment

Windows 11* Family, Windows® 10 family

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Summary

Steps to Fix Error Code "0x80070103" When Updating Graphics driver from Intel® Driver & Support Assistant

Description
  • Problem with the Graphics Driver Update "0x80070103"
  • Intel® Driver & Support Assistant Description: This download installs Intel Graphics Driver (Version) for 6th through 10th generation Intel Core™ processor graphics and associated Intel® Atom®, Pentium®, and Celeron® processors.
  • Intel® Driver & Support Assistant is suggesting a Graphics driver version update that is already installed in the system.
Resolution
  1. Check to see if the recommended version of the graphics driver shown in the Intel® Driver & Support Assistant matches the one already installed on the system. For comprehensive information on obtaining the most recent graphics driver version, see How to Identify Your Intel Graphics Driver Version in Windows 10 & Windows 11.
  2. If the versions match, Uninstall the existing Intel® Driver & Support Assistant (Intel® DSA) tool in the system using the Intel® Driver & Support Assistant Uninstaller.
  3. Reboot the System.
  4. Download and install the latest Intel® DSA version.
Additional information

Attempting to update a driver update that has previously been installed frequently results in error "0x80070103".

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