Article ID: 000090658 Content Type: Error Messages Last Reviewed: 11/16/2022

Unable to Launch DaVinci Resolve with Intel® Graphics

Environment

Windows® 10*, Windows 11* Family

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Summary

How to Fix Launch Issues with DaVinci Resolve with Intel® Graphics

Description

DaVinci Resolve fails to launch and returns error:

DaVinci Resolve Update Notification: intel hardware accelerated decode and encode have been disabled as the current intel graphic driver is not compatible with DaVinci resolve. please update your drivers to enable this feature.

Resolution

How to Update Intel Graphics Driver

How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*

 

Steps to check if a system with Intel Graphics compatible with DaVinci Resolve 18:

  • Check DaVinci Resolve 18’s System Requirements.
    NoteThe integrated Intel® processor graphics hardware doesn't use a separate memory bank for graphics/video. Instead, the Graphics Processing Unit (GPU) uses system memory. The Intel® graphics driver works with the operating system (OS) to make the best use of system memory across the Central Processing Units (CPUs) and GPU for a computer’s current workload.
  • If you are still having issues, contact your OEM.