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In Windows* Recovery I Am Unable to Access My Drive When Using the Intel® RST Driver

Content Type: Install & Setup   |   Article ID: 000090655   |   Last Reviewed: 03/12/2025

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*
Intel® Rapid Storage Technology

Description

My system uses Intel RST to manage a RAID or Intel Optane Memory volume, but when I have to go through the Windows OS Image Recovery process the volume is not present.

Resolution

In a system that is enabled for RAID/Intel Optane memory in the BIOS and utilizing a RAID or Intel Optane memory volume (combining multiple hardware drives to look like one to the operating system), supported Intel® RST drivers must have been injected in the OS Recovery image to detect the storage hardware.

See Section 10 Windows* Recovery Environment in the User Guides for Intel® Optane™ Memory Devices for your product.

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