Summary
Troubleshooting steps for Apex Legends crash issue.
Description
Apex Legends crashes with error message "0x887A0006 - DXGI_ERROR_DEVICE_HUNG" during gameplay.
Resolution
- Install the latest Intel® Graphics – Windows* DCH Driver. See How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*.
- Install the latest Windows Update, the issue has been addressed by KB5010414 Windows Update. For Windows Update, refer to Windows Update: FAQ.