Article ID: 000087974 Content Type: Troubleshooting Last Reviewed: 07/13/2022

Encountered Error: “BIOS Configuration Information Isn’t Available” Found on BMC Web Console When Trying to Modify the Fan Profile from Acoustic to Performance

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Summary

Steps on how to resolve "BIOS Configuration information isn't available" error when modifying fan profile from Acoustic to Performance

Description

Found error message on BMC Web Console Caution! Note: BIOS Configuration information isn't available, please reboot your system to get it updated.
Rebooting the system does not resolve the issue

Resolution

Set BIOS settings to default
1. Press F9 and then F10
2. Reboot the system
If issue still persists, set the BMC settings to factory default
1. Run the following commands using ipmitool
  ipmitool -i lanplus -U [userid] -P [password] -H [ip address] raw 0x30 0x02 0x43 0x4c 0x52 0xaa
  
  ipmitool -i lanplus -U [userid] -P [password] -H [ip address] bmc reset cold
If above steps did not help, update the BIOS to latest version. Refer to Readme and Update Instructions.txt how to apply the update.

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