Article ID: 000059922 Content Type: Troubleshooting Last Reviewed: 06/27/2022

Memory Leak/Hang When Trying To Install Graphics Drivers 30.0.100.9667 and 30.0.100.9684

Environment

Windows 10 May 2021 Update Build 19043 (20H1) and newer 30.0.100.9667 BETA 30.0.100.9684

Windows® 10, 64-bit*

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Summary

How to resolve memory leak/hang issue when trying to install 100.9667 BETA and 100.9684 graphics driver that uses the new installer.

Description

The new graphics driver installer is using a lot of memory and it's not responding. After it freezes, the only way to close it is by ending the process in the Task Manager.  

Resolution

This issue is resolved as of July 21, 2021. To receive the fix, simply download and re-install 30.0.100.9684 or a newer driver from the Download Center.

Related Products

This article applies to 1 products