Article ID: 000059352 Content Type: Troubleshooting Last Reviewed: 03/16/2023

Error Code 28 in Device Manager on Intel® NUCs

Environment

Windows® 10 family

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Summary

Steps to resolve Error Code 28 in Device Manager or Event Viewer

Description

When looking in Windows Device Manager or Event viewer, Error Code 28 appears showing the error message: "The drivers for this device are not installed (Code 28)".

Resolution

According to Error codes in Device Manager in Windows, Error Code 28 refers to a missing driver for the piece of hardware that the error appears on in Device Manager.

To resolve this error, install the latest driver for the device showing the error. Choose one of the following options to download the correct driver:

Additional information

Error Code 28 can appear for different types of devices including but not limited to Intel® Graphics, Intel® Wireless, Intel® Ethernet ConnectionBluetooth, Realtek* Audio, etc.

Error Code 28 may also appear in Device Manager under "Other Devices" showing just a general description of the device. Examples include, but are not limited to, Base System Device, Network Controller, Graphics AdapterPCI device, or Unknown Device. To identify Unknown Devices refer to Identify Devices with Errors in Device Manager for the Intel® NUC.

Related Products

This article applies to 311 products

Intel® NUC Board NUC7PJYB
Intel® NUC 12 Enthusiast Kit - NUC12SNKi54
Intel® NUC 12 Enthusiast Kit - NUC12SNKi73
Intel® NUC Kit NUC8i3BEHS
Intel® NUC Kit NUC8i5BEHS
Intel® NUC 12 Enthusiast Mini PC - NUC12SNKi72VA
Intel® NUC 8 Mainstream-G mini PC (NUC8i3INH)
Intel® NUC 8 Pro Mini PC NUC8i3PNK
Intel® NUC 8 Pro Mini PC NUC8v5PNK
Intel® NUC 8 Pro Mini PC NUC8v7PNK