Identify Devices with Errors in Device Manager for the Intel® NUC

Documentation

Error Messages

000024311

11/08/2022

Note Most driver issues can be resolved by using Intel® Driver and Support Assistant (IDSA). IDSA will identify the drivers necessary to remove yellow bangs in device manager, and ensure you're using the latest drivers.

What are you seeing?

Device Manager shows one or more errors (Yellow bangs) in the list of devices.

Why are you seeing it?

Errors in Device Manager usually occur if:

  • You need to install a driver.
  • A driver isn't working correctly.

You are likely to see these Yellow Bangs after installing or re-installing your Operating System.

How to identify the error

Download and install the correct driver after you've identified the device with the error. To identify the device:

  1. Press the Windows and X keys together to open the Start menu.
  2. Select Device Manager.
  3. Double-click the device with the error (a question mark or exclamation point) and select Properties.
  4. See example of Yellow Bang on PCI Device below:
    Device Manager with PCI Device selected
  5. Go to the Details tab and select Hardware IDs.
  6. The vendor ID and device ID display as VEN_xxxx&DEV_xxxx. (Some devices show these values as VID_xxxx&PID_xxxx)

    PCI Device Properties
  7. Once you know the Vendor and Device ID, check the list below your Intel® NUC. The link/tables display the following information:
    • Device Manager Category (where the device should appear)
    • Device Description
    • Hardware ID (Vendor and Device ID)
    • The driver you need
  8. For Intel NUCs listed below with a link to Hardware ID information, follow the link for Hardware ID and driver information

How to resolve errors identified in Device Manager:

  1. Choose one of the following options to download the correct driver:
  2. If the Hardware ID you are looking for is not in the one of the below tables, contact Intel Customer Support for further assistance.

Device Tables

Intel® NUC 13

Intel® NUC 12

Intel® NUC 11

Intel® NUC 10

Intel® NUC 9

Intel® NUC 8

Intel® NUC 7

Intel® NUC 6

Intel® NUC Kit NUC6CAYH, NUC6CAYS
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0AA7 Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_5A85 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8708 Consumer Infrared
Memory technology devices Realtek* PCIE Card Reader VEN_10EC&DEV_5229 Card Reader
Network adapters Realtek PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Network adapters Intel® Dual Band Wireless-AC 3168 VEN_8086&DEV_24FB Wireless
Sound, video, and game controllers Intel® Display Audio VID_8087&PID_280A Graphics
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_3452 Serial IO
System devices Intel® Serial IO I2C Host Controller VEN_8086&DEV_5AAC Serial IO
System devices Intel® Serial IO SPI Host Controller VEN_8086&DEV_5AC2
VEN_8086&DEV_5AC4
VEN_8086&DEV_5AC6
Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_5ABC Serial IO
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_5A9A
VEN_8086&DEV_5A9E
TXE
Intel® NUC Kit NUC6i7KYK
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2B Bluetooth
Display adapters Intel® Iris™ Pro Graphics 580 VEN_8086&DEV_193B Graphics
Human Interface Devices Nuvoton SIO CIR Device Driver VEN_NTN&DEV_0530 Consumer Infrared
Network adapters Intel® Ethernet Connection I219-LM VEN_8086&DEV_15B7 Network
Network adapters Intel® Dual Band Wireless-AC 8260 VEN_8086&DEV_24F3 Wireless
Sound, video, and game controllers Realtek* High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2809 Graphics
Storage controllers BayHubTech Integrated MMC/SD controller VEN_1217&DEV_8621 Card Reader
System devices Intel® Management Engine Interface VEN_8086&DEV_A13A Management Engine
System devices (hidden) Thunderbolt™ Controller VEN_8086&DEV_1575 Thunderbolt
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*)
OR
Intel® USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_A12F USB 3.0
Intel® NUC Kit NUC6i5SYK, NUC6i5SYH, NUC6i3SYK, NUC6i3SYH
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2B Bluetooth
Display adapters Intel® Iris™ Graphics 540 VEN_8086&DEV_1926 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8713 Consumer Infrared
Network adapters Intel® Ethernet Connection I219-V VEN_8086&DEV_1570 Network
Network adapters Intel® Dual Band Wireless-AC 8260 VEN_8086&DEV_24F3 Wireless
Sound, video, and game controllers Realtek* High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2809 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9D3A Management Engine
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_344B Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_9D27 Serial IO
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*)
OR
Intel® USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_9D2F USB 3.0

Intel® NUC 5

Intel® NUC Kit NUC5PPYH
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2A Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_22B1 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8713 Consumer Infrared
Network adapters Realtek* PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Network adapters Intel® Dual Band Wireless-AC 3165 VEN_8086&DEV_3165 Wireless
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2883 Graphics
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_33FF Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_228A Serial IO
System devices Intel® Serial IO I2C ES Host Controller VEN_8086&DEV_22C1 Serial IO
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_2298 Trusted Execution Engine (TXE)
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*)
OR
Intel® USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_22B5 USB 3.0
Intel® NUC Kit NUC5PGYH
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2A Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_22B1 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8713 Consumer Infrared
Network adapters Realtek* PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Network adapters Intel® Dual Band Wireless-AC 3165 VEN_8086&DEV_3165 Wireless
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2883 Graphics
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_33FF Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_228A Serial IO
System devices Intel® Serial IO I2C ES Host Controller VEN_8086&DEV_22C1 Serial IO
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_2298 Trusted Execution Engine (TXE)
Intel® NUC Kit NUC5CPYH
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2A Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_22B1 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8713 Consumer Infrared
Network adapters Realtek* PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Network adapters Intel® Dual Band Wireless-AC 3165 VEN_8086&DEV_3165 Wireless
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2883 Graphics
System devices Intel® Serial IO GPIO Host Controller VEN_INT&DEV_33FF Serial IO
System devices Intel® Serial IO UART Host Controller VEN_8086&DEV_228A Serial IO
System devices Intel® Serial IO I2C ES Host Controller VEN_8086&DEV_22C1 Serial IO
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_2298 Trusted Execution Engine (TXE)
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*)
OR
Intel® USB 3.0 Host Controller Adaptation Driver (in Windows 8.1*)
VEN_8086&DEV_22B5 USB 3.0
Intel® NUC Kit NUC5i7RYH, NUC5i5RYH, NUC5i5RYHS, NUC5i5RYK, NUC5i3RYH, NUC5i3RYHS, NUC5i3RYHSN, NUC5i3RYK
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VID_8087&PID_0A2A Bluetooth
Display adapters Intel® HD Graphics 5500 or
Intel® Iris® Graphics 6100
VEN_8086&DEV_1616 or
VEN_8086&DEV_1626 or
VEN_8086&DEV_162B
Graphics
Human Interface Devices Nuvoton SIO CIR Device Driver VEN_NTN&DEV_0530 Consumer Infrared
Network adapters Intel® Ethernet Connection I218-V VEN_8086&DEV_15A3 Network
Network adapters Intel® Dual Band Wireless-AC 7265 VEN_8086&DEV_095A Wireless
Sound, video, and game controllers Realtek* High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2808 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9CBA Management Engine
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_9CB1 USB 3.0
Intel® NUC Kit NUC5i5MYHE, Intel® NUC Board NUC5i5MYBE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 5500 VEN_8086&DEV_1616 Graphics
Network adapters Intel® Ethernet Connection I218-LM VEN_8086&DEV_15A2 Network
Sound, video, and game controllers Audio - Realtek* VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2808 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9CBA Management Engine
System devices Intel® Serial IO GPIO Host Controller (in Windows 8.1 64-bit) VEN_INT&DEV_3437 Serial IO
System devices Intel® Serial IO I2C Host Controller (in Windows 8.1 64-bit) VEN_INT&DEV_3432
VEN_INT&DEV_3433
Serial IO
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_9CB1 USB 3.0
Intel® NUC Kit NUC5i3MYHE, Intel® NUC Board NUC5i3MYBE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 5500 VEN_8086&DEV_1616 Graphics
Network adapters Intel® Ethernet Connection I218-V VEN_8086&DEV_15A3 Network
Sound, video, and game controllers Realtek* High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2808 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9CBA Management Engine
System devices Intel® Serial IO GPIO Host Controller (in Windows 8.1 64-bit) VEN_INT&DEV_3437 Serial IO
System devices Intel® Serial IO I2C Host Controller (in Windows 8.1 64-bit) VEN_INT&DEV_3432
VEN_INT&DEV_3433
Serial IO
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_9CB1 USB 3.0

Intel® NUC Kit with Intel® Atom® Processors

Intel® NUC Kit DE3815TYKHE, Intel® NUC Board DE3815TYBE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics VEN_8086&DEV_0F31 Graphics
Network adapters Realtek* PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2882 Graphics
System devices Intel® Sideband Fabric Device VEN_INT&DEV_33BD Mailbox Interface (MBI)
System devices GPIO Controller VEN_INT&DEV_33FC System on a Chip
System devices I2C Controller VEN_8086&DEV_0F41 System on a Chip
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_0F18 Trusted Execution Engine (TXE)
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_0F35 USB 3.0

Legacy Intel® NUC Kits

Intel® NUC Kit D54250WYK, D54250WYKH, D34010WYK, D34010WYKH and Intel® NUC Board D54250WYB, D34010WYB
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 5000 VEN_8086&DEV_0A26 Graphics
Human Interface Devices Nuvoton SIO CIR Device Driver VEN_NTN&DEV_0530 Consumer Infrared
Network adapters Intel® Ethernet Connection I218-V VEN_8086&DEV_1559 Network
Sound, video, and game controllers Realtek* High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2807 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_9C3A Management Engine
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_9C31 USB 3.0
Intel® NUC Kit DN2820FYKH
Device Manager Category Device Description Hardware ID Driver Needed
Bluetooth Intel® Wireless Bluetooth® VEN_8086&DEV_07DC Bluetooth
Display adapters Intel® HD Graphics VEN_8086&DEV_0F31 Graphics
Human Interface Devices ITECIR Infrared Receiver VEN_ITE&DEV_8713 Consumer Infrared
Network adapters Realtek* PCIe GBE Family Controller VEN_10EC&DEV_8168 Network
Network adapters Intel® Wireless-N 7260 VEN_8086&DEV_08B1 Wireless
Sound, video, and game controllers Realtek High Definition Audio VEN_10EC&DEV_0283 Audio
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2882 Graphics
System devices Intel® Sideband Fabric Device VEN_INT&DEV_33BD Mailbox Interface (MBI)
System devices Intel® Trusted Execution Engine Interface VEN_8086&DEV_0F18 Trusted Execution Engine (TXE)
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_0F35 USB 3.0
Intel® NUC Kit DC53427HYE, Intel® NUC Board D53427RKE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 4000 VEN_8086&DEV_0166 Graphics
Network adapters Intel® 82579LM Gigabit Network Connection VEN_8086&DEV_1502 Network
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2806 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_1E3A Management Engine
Universal Serial Bus controllers Intel® USB 3.0 eXtensible Host Controller (in Windows 7*) VEN_8086&DEV_1E31 USB 3.0
Intel® NUC Kit DCCP847DYE, Intel® NUC Board DCP847SKE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics VEN_8086&DEV_0106 Graphics
Network adapters Intel® 82579V Gigabit Network Connection VEN_8086&DEV_1503 Network
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2806 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_1E3A Management Engine
Intel® NUC Kit DC3217IYE, Intel® NUC Board D33217GKE
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 4000 VEN_8086&DEV_0166 Graphics
Network adapters Intel® 82579V Gigabit Network Connection VEN_8086&DEV_1503 Network
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2806 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_1E3A Management Engine
Intel® NUC Kit DC3217BY, Intel® NUC Board D33217CK
Device Manager Category Device Description Hardware ID Driver Needed
Display adapters Intel® HD Graphics 4000 VEN_8086&DEV_0166 Graphics
Sound, video, and game controllers Intel® Display Audio VEN_8086&DEV_2806 Graphics
System devices Intel® Management Engine Interface VEN_8086&DEV_1E3A Management Engine
Related topic
Identify Devices with Errors in Device Manager for Intel® NUC Compute Elements