Summary
How to fix blue screen of death (BSODs) occurring on systems with Intel Iris Xe MAX Dedicated Graphics.
Description
Random to frequent blue screen (BSOD) crashes occur. Screen displays error:
Stop Code: SYSTEM_SERVICE_EXCEPTION
What failed: igdkmnd64.sys
Resolution
Install the latest graphics driver from your computer manufacturer. If installing the computer manufacturer driver does not resolve the issue, update to the latest Intel® graphics driver.
If the issue is still present after updating your graphics driver, contact Intel Support.
We also recommend joining Intel's community thread to participate in the conversation with other users affected.