Summary
Troubleshooting steps to fix Davinci Resolve performance issues, such as freezing and crashes.
Description
The editing application crashes and displays errors that result in the entire system freezing.
Resolution
Users have reported installing the latest Intel Graphics driver resolves the issue. See How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11* for detailed installation steps.
If the issue persists, contact the software developer for further support and request for them to seek support with Intel by providing related debug details.
- Install or Update the latest Intel Graphics Driver.
- Verify that the Windows update has been completed and that no other suggested updates are pending.
- Check the make and model of the desktop, laptop or motherboard and after identifying the suitable BIOS file, perform a BIOS update.
- If the issue continues contact Intel Customer Support or the Device Manufacturer for assistance.