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Intel® Graphics Command Center Fails to Launch

Content Type: Troubleshooting   |   Article ID: 000058133   |   Last Reviewed: 08/12/2021
Description Resolution

Environment

Operating System

windows1064bit
Intel Graphics Command Center

Description

  • Intel Graphics Command Center fails to launch or open
  • Intel Graphics Command Center stuck on loading screen upon opening the application

Resolution

Try the troubleshooting suggestions below:

  1. Confirm the system meets the following minimum system requirements:
    • 6th Generation Intel® processor or newer
    • Windows® 10 version 1709 or higher
    • Windows® 10 DCH Intel® Graphics Driver version 25.20.100.6618 or newer
    NoteFor older platforms, we recommend using the Intel® Graphics Control Panel installed with your driver. Using the Intel® Graphics Command Center on an unsupported platform may result in limited access or issues with some or all of Intel® controls such as but not limited to, display, video, and power settings provided in the application. 
  2. Install the latest graphics driver. See How to Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1* for steps to update your driver.
  3. Restart the system. When the Intel® Graphics Command Center updates, the application can get unsynchronized with the tray application. Restarting the system causes the tray application to restart and solves the issue.
  4. Repair or reset the app via Windows* Settings:

    1. Open Settings > Apps > Apps and features.

    2. Locate the Intel® Graphics Command Center application and select Advanced options.

    3. Under Reset, click Repair.

  5. Uninstall the application via Windows* Settings and re-install the application from the Microsoft* Store.

    1. Open Settings > Apps > Apps and features.

    2. Locate the Intel® Graphics Command Center application and select Uninstall.

    3. Install the Intel Graphics Command Center.

Related Products

This article applies to 31 products.
Intel® HD Graphics 500 Intel® HD Graphics 505 Intel® Iris® Plus Graphics 655 Intel® Iris® Plus Graphics 645 Intel® UHD Graphics 605 Intel® UHD Graphics 610 Intel® UHD Graphics 615 Intel® UHD Graphics 617 Intel® UHD Graphics 620 Intel® UHD Graphics 630 Radeon™ RX Vega M GH Graphics Radeon™ RX Vega M GL Graphics Intel® UHD Graphics for 10th Gen Intel® Processors Intel® Iris® Xe Graphics Intel® Iris® Xe MAX Graphics Intel® UHD Graphics for 11th Gen Intel® Processors Intel® HD Graphics 510 Intel® UHD Graphics 730

Discontinued Products

Intel® HD Graphics 610 Intel® HD Graphics 615 Intel® HD Graphics 620 Intel® HD Graphics 630 Intel® HD Graphics P630 Intel® Iris® Plus Graphics 640 Intel® Iris® Plus Graphics 650 Intel® HD Graphics 515 Intel® HD Graphics 520 Intel® HD Graphics 530 Intel® Iris® Graphics 540 Intel® Iris® Graphics 550 Intel® Iris® Pro Graphics 580

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