Error: "This operating system is not supported when updating Intel® Graphics" Appears While Intel Graphics is Disabled
Content Type: Troubleshooting | Article ID: 000057584 | Last Reviewed: 09/16/2021
The Intel Driver & Support Assistant (IDSA) prompts to install a new Intel® Graphics driver for the integrated Intel® Graphics Controller in the system. When attempting to install the driver and the error "This operating system is not supported when updating Intel® Graphics" appears. However, integrated graphics is disabled in the system BIOS and only discrete graphics is enabled.
A fix for this issue is included in Intel* DSA version 20.9.36.10.
Follow the below steps to update to the latest IDSA version: