Description of Error Code 0xA00A0000 or 0xA00A0029 and steps to resolve the issue
One of the following Error Codes or Messages was received when managing an Intel® Optane™ memory device: 0xA00A0000, 0xA00A0029 or An unknown error has caused Intel® Optane™ Memory and Storage Management’s pinning service to be unavailable.
There was an error in the pinning service and it's no longer responding.
Steps to resolve:
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Restart the Service:
Step 1: Search for the 'Services' Windows app (Open Windows Menu and type 'services').
Step 2: Select the 'Services' desktop app.
Step 3: Press 'Yes' if the User Account Control popup appears.
Step 4: Restart the service:
Step 4a: Locate the "Intel® Optane™ Memory" service.
Step 4b: Right-click and select 'Restart' from the menu.
If the error persists or any additional help is needed, contact support under Memory and Storage.
