Article ID: 000056936 Content Type: Error Messages Last Reviewed: 11/12/2021

Error Code 0xA00906B3 - Intel® RST Service Disruption

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Summary

Description of Error Code 0xA00906B3 and steps to resolve the issue

Description

The following Error Code was received when managing an Intel® Optane™ memory device: 0xA00906B3.

Resolution

The Intel® Rapid Storge Technology (Intel® RST) service has stopped responding.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the steps below.

In some cases rebooting the system has resolved the issue, it is recommended to try this first. If this does not resolve the issue, see the steps below.

Restart the Service RstMwRpc:

  1. Search for the 'Services' Windows app (Open Windows Menu and type 'services').
  2. Select the 'Services' app.
  3. Press 'Yes' if the User Account Control popup appears.
  4. Restart the service by following the steps below:
    1. Locate the "RstMwRpc" service.
    2. Right-click and select 'Restart' from the menu.
  5. If error persists, Disable acceleration and uninstall the application.
  6. After restart, reinstall the application and enable acceleration.
    NoteIf the code 0xA00906B3 is shown while trying to launch/open the Intel Optane Memory and Storage Management, update the Intel Rapid Storage Technology driver to the latest version available for your platform.

    If the error persists or any additional help is needed, contact support under Memory and Storage.

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