I've Looked Through these Intel® Driver & Support Assistant (Intel® DSA) Troubleshooting Questions and I don't see my Issue. What's my Next Step?

Documentation

Troubleshooting

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08/09/2021

Note While Intel® Driver & Support Assistant (Intel® DSA) can detect and offer upgrades for many of the drivers and software that are available on Download Center, you may have an Intel product that isn’t supported by this tool. Before you use Intel® DSA, refer to this page to ensure that your product is compatible with Intel® DSA.

Reporting issues with Intel® Driver & Support Assistant (Intel® DSA)

  • Use the Give Feedback option at the bottom of most Intel Support pages.
  • Submit a question through the Intel Communities site.

Tips for giving us helpful feedback to improve the tool and fix problems:

  • Provide specific information on system type, OS, browser, and exact details on the issue.
  • Zip all the IDSA files found at C:\ProgramData\Intel\DSA and provide that zip file to the case agent or attach to the Forums post for developers to root cause the issue.
  • Include any screenshots of the error.
Related topics
Intel® Driver & Support Assistant FAQ
Common Reasons why the Intel® Driver & Support Assistant (Intel® DSA) isn’t Finding your Hardware
For Installing non-Intel Custom Drivers, is there a link to Other Computer Manufacturer’s Support Websites?
Where do I go to Find Recent Common Issues with Intel® Driver & Support Assistant (Intel® DSA)?
How do I Resolve Error Messages with Intel® Driver & Support Assistant in the Microsoft Edge* Browser?
How do I Resolve Upgrade Issues with Intel® Driver & Support Assistant (Intel® DSA)?
What to do Next when I get an Error while Trying to Install a Driver with Intel® Driver & Support Assistant (Intel® DSA)?
What to do when I get an Error that says Intel® Driver & Support Assistant (Intel® DSA) is Blocked