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Intel® Driver & Support Assistant FAQ

Frequently asked questions about the Intel® Driver & Support Assistant

General Details

What is the Intel® Driver & Support Assistant?

What's new in the latest release?

What operating systems (OS) does the utility run on?

How long should the Intel® Driver & Support Assistant take to install and analyze?

What components does the tool detect?

Are all Intel® drivers and software updates offered by the tool?

Where can I download the Intel® Driver & Support Assistant?

Is any personal identifiable information collected?

Is the utility available in other languages?

Is there a fee for using the Intel® Driver & Support Assistant?

Can I use the Intel® Driver & Support Assistant to detect my system's device information?

What is the Intel® Computing Improvement Program?

What ports and URLs are required for the Intel® Driver & Support Assistant to operate?

How To's

How do I install the Intel® Driver & Support Assistant?

In what folder does the Intel® Driver & Support Assistant place the downloaded drivers?

How do I run the Intel® Driver & Support Assistant?

How do you uninstall the Intel® Driver & Support Assistant?

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Troubleshooting

Why doesn't the Intel® Driver & Support Assistant find my hardware?

Where can I find links to other computer manufacturer’s support websites?

What if I get an error while trying to install a driver?

Where can I report issues with Intel® DSA?

How can I reset or roll back my drivers to the previous version?

How can I view common user issues related to the Intel® DSA application?

How can I resolve issues with Intel® Driver & Support Assistant and the Microsoft Edge* Browser?

I am unable to upgrade the Intel® Driver & Support Assistant. What can I try to resolve this?

I'm getting an error message that Intel® Driver & Support Assistant is blocked. What can I do?

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