Intel® NUC, Intel® Compute Stick and Intel® Compute Card
You can use the utility to update all drivers on an Intel® NUC, Intel® Compute Stick or Intel® Compute Card. If you want to get the latest drivers for these products from another PC, you can use the Search Manually feature.
Are all Intel® drivers and software updates offered by the tool?
No. The Intel® Driver & Support Assistant (Intel® DSA) offers a subset of the drivers and software available on Download Center. View a list of which drivers and software are excluded.
Where can I download the Intel® Driver & Support Assistant?
Run the setup program by double-clicking Intel® Driver & Support Assistant Installer.exe.
Read and agree to the license terms and conditions.
Click the Launch button. The tray icon starts and automatically opens default browser.
This application is supported on Microsoft Windows 7, Windows 8, Windows 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Firefox Chrome Edge*
In what folder does the Intel® Driver & Support Assistant place the downloaded drivers?
By default, the Intel® Driver & Support Assistant places downloaded drivers in your Downloads folder. Typically, that folder is found at:
C:\Users\username\Downloads (replace username with your user name)
To change the location for downloaded drivers:
Right-click the Tray Icon.
Select Download Directory, and change the location.
Click Save Changes to save the new location.
If changing the default folder location, the new folder cannot contain symbolic links and the user needs to have read/write access to the location.
How do I run the Intel® Driver & Support Assistant?
Once the application installation completes, right-click the tray icon and choose Check for new drivers. The app can also be started from the Windows Start menu by typing Intel® Driver & Support Assistant to find and launch by clicking it.
How do you uninstall the Intel® Driver & Support Assistant?
Open Control Panel.
Select Programs and Features.
From the list that displays, click Intel® Driver & Support Assistant.
A new window opens that offers to uninstall the program.
How do I change my web browser? How do I set my default browser?
This application is supported on Microsoft Windows 7, Windows 8, Windows 8.1, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Look here to find out how to check your version of Edge. Firefox Chrome Edge*
If you haven't installed another browser, do that first. During installation, most browsers display a message asking you if you want to use that browser as the default.
If the browser that you want to use is already installed, open it. You should see a message asking if you want to use that browser as the default.
Why doesn't the Intel® Driver & Support Assistant find my hardware?
You have an older component
Your component is discontinued or is not supported
This application is supported on Microsoft Windows 7*, Windows 8*, Windows 8.1*, and Windows® 10 using Chrome, Firefox, or Edge* (version 44.17763/18.17763 or newer) browsers. Intel® Driver & Support Assistant should work on Windows Vista*, but we do not do any validation on that OS.
Where can I find links to other computer manufacturer’s support websites?
How can I view common user issues related to the Intel® DSA application?
Browse through the Communities Forum to see if other users have posted similar issues
How can I resolve issues with Intel® Driver & Support Assistant and the Microsoft Edge* Browser?
If you receive an error message trying to view Intel® Driver & Support Assistant in Microsoft Edge*, please try the following troubleshooting steps:
Ensure you are using Edge* (version 44.17763/18.17763 or newer). Look here to find out how to check your version of Edge*.
Type ‘about:flags’ in the browser url bar, and hit enter.
Make sure that ‘Allow localhost loopback’ is checked
Even if it is checked, sometimes toggling the checkbox will cause Intel® Driver & Support Assistant to work again. To toggle: uncheck ‘Allow localhost loopback’. Close Edge. Re-open Edge. Check ‘Allow localhost loopback’. Close and re-open Edge. Launch Intel® Driver & Support Assistant.
I am unable to upgrade the Intel® Driver & Support Assistant. What can I try to resolve this?
Uninstall Intel®DUU or Intel® DSA via Control Panel
Delete all old log files from C:\ProgramData\Intel\DSA
Uninstall Intel® Computing Improvement Program or Intel® Product Improvement Program via Control Panel via Control Panel
If this doesn't resolve the upgrade issue, then please assist our developers to improve the tool by sending any screen shots of the error and the last DSAUninstaller.log (you can find the location of the log file in File Explorer by searching for it by DSAUninstaller.log and be sure and send back the most recently dated log). You can send the files to us via an Intel Communities post or by contacting Intel Support
I'm getting an error message that Intel® Driver & Support Assistant is blocked. What can I do?
If you are going through a proxy to access the internet, you may need to configure it to allow access. You can check the proxy configuration by following these steps:
Open the Internet Options control panel, which can be found in the Windows Start Menu.
Select the Connections tab at the top of the window, and then select the LAN settings button near the bottom of the window.
If on a company network, and Automatically detect settings or Use automatic configuration script are selected, then you will need to contact your network administrator to allow connections to localhost. If you are not on a company network and these settings are selected, you will need to manually configure the proxy device to allow connections to localhost.
If the Use a proxy server for your LAN checkbox is selected, make sure Bypass proxy server for local addresses is checked. Click the Advanced button, and in the Exceptions text area, add 127.0.0.1, and then select OK and OK.
If you are using the Firefox browser and connecting to the internet through a proxy, you may need to change your settings. From the menu in Firefox, choose Options and then select the Settings button in the Network Proxy section. If Manual proxy configuration is selected, please ensure that the following entries are included in the No Proxy for text area: localhost, 127.0.0.1.
If you are running security or firewall software that may block network connections, you will need to configure their software to allow access to the Intel® Driver & Support Assistant. Please refer to your security software vendor for instruction on how to manage this access.