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Warranty Process Video for Intel® Processors

Content Type: Warranty & RMA   |   Article ID: 000006598   |   Last Reviewed: 03/24/2025

Watch this video to learn about the Intel® warranty process for Intel® processors: 

  • What is covered under Intel® warranty
  • How to know if your processor is covered
  • How to get support
  • How to check warranty eligibility using our online tool

 

 

Time Topics
00:18  Difference between Intel® Boxed and Tray Processors 
01:08  Boxed Processors accessories and warranty coverage   
01:52  China Boxed Processor accessories and warranty coverage
03:05  Working with Intel® Technology Provider 
03:35  Warranty replacement for Intel® Thermal Solution
03:44  Warranty replacement for Intel® Boxed Processor 
04:28  Additional Information might be needed when requesting a warranty replacement 
04:45   How to check warranty eligibility for your processor using online tool 

 

 

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This article applies to 82 products.
Intel® Core™ i7 processors (14th gen) 5th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 3000 Series 6th Generation Intel® Core™ i5 Processors Intel® Pentium® Silver Processor Series Intel® Xeon® Processors 9th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i3 Processors Intel® Core™ i5 processors (14th gen) Intel® Celeron® Processor J Series 8th Generation Intel® Core™ m Processors Intel Atom® Processor Z Series Intel Atom® Processor E Series 9th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor D Series 13th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 4000 Series Intel Atom® Processor N Series Intel Atom® Processor D Series Intel Atom® Processor X Series Intel® Core™ Processors Intel® Pentium® Processor 2000 Series 13th Generation Intel® Core™ i7 Processors 9th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i7 Processors Intel® Pentium® Processor N Series Intel® Pentium® Processor 3000 Series Intel® Pentium® Processor G Series 4th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor N Series Intel® Pentium® Gold Processor Series 11th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor 1000 Series Intel® Core™ X-series Processors Intel® Core™ processors (Series 1) 11th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i9 Processors 7th Generation Intel® Core™ m Processors Intel® Celeron® Processor 5th Generation Intel® Core™ i5 Processors Intel® Celeron® Processor 2000 Series 9th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i9 Processors 10th Generation Intel® Core™ i7 Processors 7th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i7 Processors 4th Generation Intel® Core™ i7 Processors Intel® Celeron® Processor 5000 Series Intel® Core™ i3 processors (14th gen) Intel® Core™ processors (Series 2) 8th Generation Intel® Core™ i3 Processors 6th Generation Intel® Core™ m Processors Intel® Celeron® Processor G Series 5th Generation Intel® Core™ M Processors Intel® Pentium® Processor J Series 13th Generation Intel® Core™ i5 Processors 13th Generation Intel® Core™ i9 Processors Intel® Core™ i9 processors (14th gen) 10th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i9 Processors Intel® Pentium® Processor 8th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i3 Processors Intel® Pentium® Processor 1000 Series Intel Atom® Processor C Series Intel Atom® Processor 4th Generation Intel® Core™ i5 Processors 6th Generation Intel® Core™ i3 Processors 10th Generation Intel® Core™ i3 Processors Intel® Celeron® Processor 4000 Series Intel Atom® Processor S Series Intel® Core™ Processor N-series 5th Generation Intel® Core™ i3 Processors

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