Customer Experience and Store Operations: Two Sides of the Same Coin
Delivering outstanding customer experience to in-store shoppers is increasingly important for retailers to remain competitive. However, digitally savvy customers today expect high levels of personalization and service that are more easily delivered in the data-rich online environment than in-store. Meeting their expectations means having deeper insight into customer behavior within the store, and knowing how to connect those insights to store operations to ensure the right product is available to the customer whenever and through whatever channel they want. This eGuide explores how emerging technologies like AI, analytics, automation and computer vision can help brick-and-mortar retailers address these challenges.
IHL Report: The New Normal Consumer
Discover what your new normal customers expect and recommendations for strategic growth investments to stay relevant and maximize return.
Solution Brief: Transparent Path
Near-real-time supply chain visibility system deploys edge-to-cloud technologies and ruggedized IoT sensors to monitor perishable food from farm to retailer—predicting freshness while guarding against costly product losses.
Case Study: Town Talk
Driven by the need for accurate information about shopper demographics and behaviors, Texas grocery chain Town Talk Foods recently implemented i3Di, an AI-based video analytics platform from PM AM Corporation. Learn more about how they overcame their challenges to create new business opportunities.
Article: The Future of Retail? Supply Chain Visibility
When you’re in retail, the supply chain can make or break your business. While waiting on shipments can hinder sales, it’s even more frustrating when you can’t locate what’s already in stock. Learn more about how Retailers can implement edge-to-cloud technology that provides visibility across the product lifecycle, streamlining operations and improving customer-focused strategies.