8th Generation Intel® Core™ i5 Processors

Intel® Core™ i5-8310Y Processor

4M Cache, up to 3.90 GHz

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Specifications

Ordering & Compliance

Downloads

Support

Product Information & Documentation

Identify My Product

Install & Setup

Maintenance & Performance

Product Comparison

Troubleshooting

Intel Support Community

Warranty

Compatibility

How to Find if Your System is Eligible for Windows 11*

What are the minimum requirements to install the Intel Graphics Software?

List of HD Graphics for Intel® Desktop Processors

Does My Intel® Processor Support Microsoft Windows® 10?

Find Compatibility Information for Intel Products

Compatibility of Desktop 9th and 8th Generation Intel® Core™ Processors

Intel® Desktop Processors Socket LGA1151 and LGA1200 Comparison

Does My Processor Support Intel® Virtualization Technology?

Compatibility Issues with Games or Applications on Intel® Processors

How To Find Supported Processors for Windows® 10 Enterprise LTSC 2021

How to Find Supported Operating Systems for Intel® Core™ Processors

How to Find Technical Specifications for Intel® Processors

How to Find the Execute Disable Bit for Intel® Processors

How to Find Max Memory Size, Max Speed, and Max Number of Channels Supported by Intel® Processors

How to Choose Thermal Solutions for Intel® Core™ Boxed Desktop Processor

Unable To Increase the Native Resolution of My Laptop to More Than 1360x768

What Are the Intel® Coolers that Can Be Used with the 8th Gen Desktop Processors?

How to Know If Trusted Platform Module (TPM) Is Supported in Systems with Intel® Processors

How to Upgrade the Laptop's Processor

Using Higher Speed Memory than the Supported Memory Speed for Intel® Processor

How to Find Compatible Motherboards for Your Intel® Boxed Desktop Processor

Where to Get Support for Your Intel® Tablet/Laptop

How to Determine If a System Is Compatible with Intel® Extreme Memory Profile (Intel® XMP)

How to Find Intel® Processor for Gaming

Unable to see the Intel® Speed Optimizer Tab in Intel® Extreme Tuning Utility ( Intel® XTU)

What Is the Correct Thermal Cooler Number for the 10th Generation Intel® Core™ Desktop Boxed Processor?

Which Intel® Processors Are Best for Virtual Reality (VR) Technology?

Why Is the Processor Slow When Using Adobe Photoshop*?

Error Messages

Error message “Unable to Start” Intel® Extreme Tuning Utility due to System Incompatibility / Virtualization-Based Security (VBS)

Troubleshooting Tips to Resolve Windows* BSOD of 0xc000021a

Error Code: 0xc0000001 During Startup After Installing Windows

Getting Machine Boot Error with Windows*: MACHINE_CHECK_EXCEPTION

Intel® Processor Diagnostic Tool Shows Prime Number Fail

What Is Virtualization-Based Security (VBS) and How to Identify If It Is Running

Tips to Fix Logs Saying a Hardware Error Has Been Corrected in Windows* Event Viewer

Tips to Fix Logs Saying a Hardware Error Has Been Corrected in Windows* Event Viewer

Driver Installation Error: 0x8007012a on Windows 11*

Unable to Start Intel® XTU Due to Another Performance Tuning Application Running

Why Is the Processor Device Displaying Yellow Exclamation Point in Device Manager for My Intel® Processor?

Getting Blue Screen Error When Enabling Intel® Turbo Boost Technology

Product Information & Documentation

What is the Blueprint video series in YouTube?

Does Intel Sell E-Waste to Recycling Companies?

Right to Repair

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

Where Can I Buy an Intel® Processor?

Intel® CPU Voltage Settings Modification Advisory, Disclosed December 10, 2019

TSX Asynchronous Abort Advisory, INTEL-SA-00270, Disclosed November 11, 2019

Intel® Dynamic Tuning Technology (Intel® DTT) Overview

Common Issues and Resolutions for Intel® Extreme Tuning Utility

Supported Memory Type for Intel® Laptop (Mobile) Processors

HD Graphics for Intel Laptop (mobile) Processors

Resources and Where to Download Intel® Processor Tools and Utilities

How to Configure Intel® Extreme Memory Profile (Intel® XMP) for Supported Intel® Processors

What Are the Hardware Requirements for Overclocking an Intel® Processor?

What Is the Difference between an Unlocked and a Locked Processor?

How to Obtain Information About Overclocking Intel® Processors

How to Find the Product Ordering Code for Intel® Boxed Processor

How to Get Material Declaration Data Sheet (MDDS) for Intel® Processors

Intel® Core™ and Intel® Core™ Ultra Boxed Desktop Processors Shipped without Fan Heatsink

Support Resources for Intel® Desktop Processors

Export Compliance Metrics for Intel® Microprocessors

Symptoms of High Processor Usage

What Is Intel® Turbo Boost Technology and How Does It Work?

Intel® Transactional Synchronization Extensions (Intel® TSX) Memory and Performance Monitoring Update for Intel® Processors

Side Channel Vulnerability, Microarchitectural Data Sampling Advisory, SA-00233

Help Guide for the Intel® System Support Utility

Frequently Asked Questions for the Intel® System Support Utility

Right to Repair

Integrated Graphics Supported by Intel® Core™ and Intel® Core™ Ultra Processors for Desktop

Intel® Partner Alliance Defined List of Emerging Countries

What Do the Letters Mean in Intel® Processor Names?

How to Find the Supported Intel® Instruction Set Extensions for an Intel® Processor

Information Not Listed Sometimes When Comparing Products on the Product Specification Page

How to Find Product Change Notifications (PCN) and Product Discontinuance Notifications (PDN) for Intel® Products

How Do I Request a Quote for Intel® Products?

Where to Buy Computer Systems and Devices Powered by Intel®

How to Order Replacement Labels for Self-Built Systems with Intel® Boxed Processor or Laptops

How to Obtain USB Technical Info and Support for Intel® Processor Systems

Overview of the Intel® Processor Identification Utility

Regulatory Information for Intel® Processors

Supported Memory Type for Intel® Core™ and Intel® Core™ Ultra Desktop Processors

8th Gen Intel® Core™ i5+/i7+ Platforms Featuring Intel® Optane™ Memory

Online Service Requests Receive Responses Within One Business Day (How to View All Contact Support Options)

Will the Memory Frequency Downgrade When Installing More DIMMs on a Motherboard?

Is there a Toxic Substances Control Act (TSCA) Document for Intel® Processors?

Resources for the Most Common Intel® Processor Questions

How to Find if Intel® Deep Learning Boost (Intel® DL Boost) Is Supported on My Intel® Processor

8th Gen Intel® Core™ i5+/i7+ Platforms Featuring Intel® Optane™ Memory

Where do I Get Intel Export Compliance Information such as Export Control Classification Numbers (ECCN) and Harmonized Tariff Schedule (HTS)?

Intel vPro® Platform Overview

How To Find the Discontinuance Date (End of Life) for Intel® Processors

Definition of Engineering Sample (ES) Processors and How to Identify an Intel ES

Overview Information for Intel® Turbo Boost Technology

Information about Intel® Core™ i5 Desktop Processors

Information about Temperature for Intel® Processors

Jump Conditional Code Erratum Overview White Paper for Intel® Processors

How to Find the Microcode Version Currently Running on Your Processor

How to Find the Microcode Version Currently Running on Your Processor

Intel® Instruction Set Extensions Technology

How to Find ECC Memory Support for Intel® Processor

How to Find Datasheets for Intel® Processors

How Do I Check If My Intel® Core™ Processor Supports Intel® Turbo Boost Technology?

How to Get Product Change Notification (PCN) for Intel® Processors

How to Find the Supported Technologies for Intel® Processors

How to Find the Code Name for Intel® Processors

What is the Maximum Operating Temperature of My Intel® Core™ Processor?

How to Find the Features of Intel® Processors Using Product Specification Site

What Does Stepping of Intel® Processors Mean?

How to Check the Supported Frequencies for Intel® Processors

Where to Find the Thermal Design Power (TDP) for Intel® Processors

How to Know If Intel® Processor Supports Intel® Boot Guard

Intel® Processor Identification Utility Alternative Options for Unsupported Processors

Support for Intel® Boxed Desktop Processors

How to Find China RoHS Documentation for Intel® Processors

Does Using Liquid Metal Thermal Interface Material (LMTIM) Void the Warranty for Intel® Boxed Processors?

How Can I Get Engineering Sample Processors from Intel?

How Can I Get Engineering Sample Processors from Intel?

Intel vPro® Platform Overview

Where to Buy Computer Systems and Devices Powered by Intel®

What Is the Maximum Operating Temperature of My Intel® Processor?

What is the Difference Between Core and Package Temperature?

Current /EDP Limit Throttling and Power Limit Throttling Indicators in the Intel® Extreme Tuning Utility

Performance Proxy Frequently Asked Questions (FAQs) for Intel® Processors

Performance Proxy Frequently Asked Questions (FAQs) for Intel® Processors

Where to Find Information About Intel® Linux Processor Microcode Data Files

Intel® Trusted Execution Technology (Intel® TXT) Overview

Where to Find Information about CATERR Error in My System with Intel Processor

Differences between Intel® Core™ i9, i7, i5, and i3 in Intel Desktop Processors

How Are Intel® Processors Made?

Can I Stream with Intel® Core™ i5-8400?

How to Choose a Computer for School

How Do I Find Mechanical Drawings for Intel® Processors?

Support Information for INTEL-SA-00709 Intel® Active Management Technology and Intel® Standard Manageability Advisory

Consumer Information on the Duration of the Goods Under Foreseeable Conditions of Use

How to Set IccMax in Your System with Intel Processor

Why Does the Memory Speed on My System Not Always Reach the Maximum Speed with an Intel® Processor?

What Is Trusted Platform Model (TPM) and Its Relation to Intel® Platform Trust Technology (Intel® PTT)?

Does Intel Provide a Warranty for Refurbished, Used, or Engineering Sample Intel® Processors?

Intel® Desktop Processor Upgrade Information

How to Enable Intel vPro® Technology

Is It Normal for Intel® Processor Stock Voltages to Be as High as 1.5 Volts?

How Do I Check If the Intel® Processor Is Authentic?

Where to Find Information about Platform Compatibility Guide (PCG) for Intel® Processors

What Is the Direct Media Interface (DMI) of Intel® Processors?

Where to Find the Statement of Volatility for Intel® Core™ Processors

How to Find Maximum Voltage for Intel® Core™ Desktop Processor Operating Mode

How to Find Supply Voltage for the Memory Controller of the Intel® Core™ Processors

Technologies Defined for Intel® Processors

Thermal Design Power (TDP) in Intel® Processors

Program for California Energy Commission (CEC) Friendly Motherboards

How to Find Export Control Classification Number (ECCN) for Intel® Processor

Is It Bad If My Intel® Processor Frequently Approaches or Reaches Its Maximum Temperature?

How to Know the Idle Temperature of Intel® Processor

Do Lakefield Processors Support umwait (WAITPKG) Instruction?

Intel® System Support Utility (Intel® SSU) Showing Incorrect Processor Family Details

How to Find Supported Chipsets for Intel® Processors

Where to Obtain CE Certification for Intel® Boxed CPU (Central Processing Unit) Cooler?

Where to Find List of System Manufacturers That Use Intel® Products

How to Contact Intel for Assistance in a Custom System Design Build

Online Service Requests Receive Responses Within One Business Day (How to View All Contact Support Options)

Where Do I Find Drivers for Intel® Processors?

CPUID Information for Intel® Processors

Is the CPUID the Same as the ATPO (Serial Number) of the Processor?

Intel® Processors Shelf Life

Overview of Enhanced Intel SpeedStep® Technology for Intel® Processors

Where to Find Intel® Processor Cache Size

Is it Possible to Change the Processor Voltage Using Code/Scripts with Intel® Extreme Tuning Utility (Intel® XTU)?

How Do I Know If the Intel® Processor Is Eligible for Intel vPro® Platform?

Where to Find Microcode for Intel® Processor

How to Get Chipset Drivers for Intel® Processors

Do Intel® Processors Support Second Level Address Translation (SLAT)?

Do Intel® Processors Support MCE (Machine-Check Exception) Feature?

Supported Operating Systems for Intel® Processor Diagnostic Tool

Is the CPUID the Same as the ATPO (Serial Number) of the Processor?

How to Adjust the TDP (Thermal Design Power) in My Laptop

Is Peripheral Component Interconnect Express* (PCIe*) Backward Compatible?

What Is Intel® Extended Memory 64 Technology?

Authorized Use of Intel® Logo Label

Does a Processor with AVX2 or AVX-512 Support AVX Instructions?

Is There a Plastic Cover Over the Thermal Interface Material in the Fan Heatsink Shipped with Intel® Boxed Processor?

Why the Processor Is Using a Single Core When Playing Games

Where Can I Find Information about Intel® Processors?

Unable to See the Basic Tuning Tab in Intel® Extreme Tuning Utility

Difference Between Deep and Deeper Sleep States for Processors

What Intel® Processors Support Intel® Bridge Technology?

Does the Standard Fan Heatsink Have a Plastic Cover over the Thermal Interface Material (TIM)?

Does Intel Provide a Warranty for Refurbished, Used, or Engineering Sample Intel® Processors?

Unable to Enable Intel® Software Guard Extensions (Intel® SGX) in BIOS or via Software Applications

What Is the Difference between ES (Engineering Sample) and QS (Qualification Sample) Processors?

Where Can I Find Information about FLOPS Per Cycle for Intel® Processors?

Software Developer Manuals for Intel® 64 and IA-32 Architectures

What Does "B" Stand for in Intel® Core™ Processor Number Product?

Can I Remove and Replace Integrated Heat Spreader for Better Heat Performance?

Does Intel Provide Typical Temperature Ranges for Each Processor?

Why Are Some Intel® Processors Discontinued?

Support for Intel® Memory Protection Extensions (Intel® MPX) Technology

Which Intel® Processor Models Support Intel® Processor Trace (Intel® PT)?

Specifications and Datasheets of Intel® Thermal Solution

Bounds Check Bypass Store (BCBS) Vulnerability (INTEL-OSS-10002)

Bounds Check Bypass Store (BCBS) Vulnerability (INTEL-OSS-10002)

General Netbook/Laptop Service and Support

Identify My Product

How to Identify My Intel® Processor

What Is the Difference Between Intel® Boxed and Tray Processors?

How to Find the Generation of Intel® Core™ Processors

How to Identify Partial Serial Number (Partial ATPO) for Intel® Processors

Where to Find Intel® Boxed Processor Serial Numbers (FPO and ATPO) for Warranty Request

How to Find the Full Serial Number of your Intel® Processor by Decoding 2D Matrix

How to Get the CPUID for Intel® Processors

How to Check the Number of Cores and Threads in Your Intel® Processor

Identify Fan Numbers for Intel® Boxed Processors

How to Find if the Intel® Turbo Boost Max Technology 3.0 Supported for Intel® Processor

How to Identify the Socket for Intel® Desktop Processor

How to Find BIOS Version, Motherboard Manufacturer, and Model, Processor Number

The Intel® Processor Diagnostic Tool Overview, Download, and Documentation

How to Identify Intel® Desktop Chipsets

How to Find the Intel® Graphics (GPU Name) Supported for Intel® Processor

How to Find if an Intel® Processor Supports Intel® Thread Director

Differences Between Intel® Desktop and Mobile Processors

How to Identify Your Intel® Desktop Processor Socket

Where Can I Find Intel® Boxed Processor Numbers for Warranty?

Can the CPU and the iGPU Hit Their Peak Spec at the Same Time, and Does the iGPU Limit the Power of the CPU?

Package Type Guide for Intel® Desktop Processors

Install & Setup

Intel® Desktop Boxed Processors Support Videos and Instructions

Installation Manuals for Intel® Boxed Desktop Processors

Installation Manual for Boxed Intel® Thermal Solution BXTS13X.

User Guide for Installing Intel® Boxed Processor in Your System

How to Apply or Remove Thermal Interface Material (TIM)

Installation Process of Desktop Socket LGA775 for Legacy Intel® Processors

Thermal Management Recommendations for Boxed Intel® Desktop Processors

Why Is There a Date of 1968 in the Intel® Chipset Device Software Utility?

How to Resolve Issue with Black Screen While Using the System with Integrated Graphics

How to Create, Save, and Load Profiles in the Intel® Extreme Tuning Utility (Intel® XTU)

Do I Need to Use Thermal Solution and Thermal Paste for Intel® Core™ Processors?

User Guide for Installing Two DRAM Memory Modules in a System

What Is the Use for the Zip Folder of Intel® Processor Diagnostic Tool?

Windows* Automatic Repair Appears on Boot Loop

What Is Core Isolation and How Do I Enable It?

Do Not Place Sticker on Integrated Heat Spreader for Desktop Processors

Maintenance & Performance

Updated Guidance for Intel Drivers

Updated Guidance for Intel Drivers

Why Is the Base Frequency of the Intel® Processor Slightly Different upon Changing Motherboards?

Where Can I Find Performance and Benchmarks Information For Intel® Processors?

CPU Usage in Task Manager Fluctuates Reaching 100% While System is Idle on Windows* 10

My Laptop Seems to Be Overheating

How Do I Overcome Application Latency Issue in Intel® Core™ Processor?

Where to Find Intel® Management Engine (Intel® ME) Windows* Drivers for Laptops or Desktop Systems

Product Comparison

Comparison Chart for Intel® Processors for Laptops

Comparison Charts for Intel® Desktop Processors

How to Compare Intel® Processors Using Product Specifications Page (ARK)

Why Some Older Laptop Processors Have Higher Base Frequency Than Newer Processors

Troubleshooting

Advanced Tuning Settings Are Grayed Out on Intel® XTU with Intel® Core™ Processors K- and X-Series

Unable to Overclock CPU with Intel® Extreme Tuning Utility (Intel® XTU) Installed on Laptop

What Is Throttling and How Can It Be Resolved?

Intel® Extreme Tunning Utility (Intel® XTU) Is Reporting Incorrect Values

How to Resolve Continuous Reboot Loop with Windows® 10

Overheating Symptoms and Troubleshooting for Intel® Boxed Processors

How to Fix Issues With No Boot or No Display for Self-Build Systems With Intel® Processors

Troubleshooting Tips for Blue Screen Error (BSOD) While Using Intel® Processors

How to Configure the RAM Frequency to Match the Specification of the Intel® Processor

How to Check if Intel® Quick Sync Video Feature is Enabled or Not in Intel® Processors?

How to Clear CMOS to Reset BIOS Settings in Systems with Intel® Desktop Boxed Processors

How Is Intel® Turbo Boost Technology Enabled or Disabled?

Troubleshooting LED Lights Stuck ON in Systems with Intel® Desktop Boxed Processor

Why Is My Intel® Core™ Processor Stuck at a Certain Frequency?

My Intel® Core™ Processor Does Not Reach the Maximum Turbo Boost Frequency

Is it Normal to Operate Below the Base Frequency for My Intel® Processor?

How to Fix a Noisy Fan in Built-in System with Intel® Processors

Why Do I Get Error Code 19 When Opening Certain Drivers?

High Temperature Ranges Encountered on Intel® Processors Multi-Core Enhancement Is Enabled

Troubleshooting Tips for Random System Crashes on an Intel® Boxed Processor

How to Resolve Windows* Crash

Troubleshooting Tips for Random Reboot in Systems with lntel® Core™ Desktop Boxed Processor

Troubleshooting Fan Issues with Intel® Boxed Processors

Intel® Extreme Tuning Utility (Intel® XTU) Showing Negative Core Frequency Value

Troubleshooting Steps When RAM (Random Access Memory) Is Not Detected

Tips for Random System Freezing Issue

Tips for Random System Freezing Issue

Built-in Microphone is not Working on Laptop

Troubleshooting and Solutions for Processor High Temperature and System Blue Screen in i-Café

How Is Intel® Turbo Boost Technology Enabled or Disabled?

Scenarios for Using a Processor Swap Test to Help Isolate an Issue

How to Fix High Processor Usage

What Is the Best Way to Check if the Frequency Is Set to High or Low Values in Your System?

Computer Randomly Reboots or Shuts Down

"CPU Over Temperature" Error Encountered During the System Boot

Why Is Intel® Virtualization Showing Disabled in the System While It Is Supported?

Why Is There a Persistent Observation of High Temperatures When Running Processor Stress Tests?

My PC Reported a Warning Message: "Microsoft-Windows-Kernel-Processor-Power in the Windows event log (Event ID 37)"

Unable To Wake Up from Sleep Mode on Desktop System

Why Does my System Have Fewer or Missing Cores?

Seeing Temperature Spikes when Playing Games on Systems with Intel® Core™ Processors

Why Is the Processor Drawing More Voltage Than Expected?

Why Is a High-Pitched or Whining Noise Coming from Computer CPU Location?

How to Run Intel® Virtualization Technology Using Intel® Processor on a New Motherboard

System Hangs When Opening Applications Using Intel® Processor

Why Does the Six-Core Intel® Core™ i5-9400F Processor Only Show Four Cores in Task Manager?

Intermittent Shutdowns and Restarts When Opening Applications Using Intel® Processor

Processor Turns On for a Few Minutes Then Turns Off

Stuck During Installation of Windows® 10

Is Intel® Extreme Tuning Utility (Intel® XTU) Supported by Windows® 10 Insider Preview* Builds?

Why Does Processor Have Higher Temperature When Playing Video Game?

Warranty & RMA

Physical Damage Due to External Causes on Intel® Desktop Processors

Warranty Guide for Intel® Processors

Warranty Terms and Conditions for Intel® Products

Intel Customer Support Services during COVID-19 Global Response Actions

Warranty Terms and Conditions for Intel® Products

Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions

What Warranty Return Services Are Offered by Intel?

How to Protect Yourself from Unintentionally Handling Fraudulent Processors

Unable to Submit an Intel Warranty Request

Where Do I Ship Intel® Product for a Warranty Replacement?

How Do I Package Intel® Product for a Warranty Replacement?

How Do I Read or Fill out a Return Commercial Invoice for an Intel® Product Warranty Replacement?

What Factors Determine if I Get New or Refurbished Intel® Products When a Warranty Replacement Order Is Approved?

How Do I Report a Problem When Trying to Submit a Warranty Return or Service Ticket?

How Do I Cancel My Warranty Return or Claim?

How Do I Change My Warranty Return or Claim?

Will My Intel® Product Be Replaced with the Same or Different Model?

What Information Do I Need to Provide When Requesting a Warranty Return?

What Email Confirmations Should I Expect When Submitting a Warranty Request, and What if I Don't Get Them?

Does Intel Provide Warranty for Used or Secondhand Intel® Processors and Other Products?

Intel Customer Support Services during COVID-19 Global Response Actions

Support Contact for Intel® Processors

Warranty Process Video for Intel® Processors

How to Check the Warranty Status of My Intel® Boxed Processor

Warranty Policy for Intel® Boxed and Tray Processors

Error Message: "Your product could not be located" When Checking Warranty Status or Coverage on an Intel® Processor

Overview of Intel® Reverse Logistic Toolkit

How to Identify the Warranty Status of an Intel® Product

Warranty Terms and Conditions for Intel® Products

What to Do with a Newly Purchased Intel® Desktop Boxed Processor with Physical Damage

Unable to Submit an Intel Warranty Request

Intel Customer Support Services during COVID-19 Global Response Actions

Intel Customer Support Services during COVID-19 Global Response Actions

Is an Extended Warranty Available to Purchase for Intel® Boxed Processors?

Will Damaging or Removing the Identification Labels Void the Warranty of an Intel Product?