TCS Self-Checkout Loss Prevention Solution
About this offer
Self Check Out (SCO): Self-checkout machines are employed by retailers to enhance the store operations by eliminating the manned checkout process. These SCO machines help consumers to purchase the merchandise and checkout by themselves and avoid standing in queue. Market problems: Since these machines are not manned, there is a tendency to commit fraud intentionally or un-intentionally by consumers who are using these machines. As per the retail industry for every product loss, by these frauds, stores have to sell 100 times the same product to recover the loss. In addition, these losses run into millions as the products are more expensive or in luxury product category. Hence, it is important to have AI in place to detect different kinds of possible thefts in SCO so that the same events can alert the store manager, HALT the transaction and prevent such suspicious activities. This would address the retail shrinkage largely. Solution Data Collection: This solution addresses this loss or fraud prevention by tapping into the video feed of the existing infrastructure. Majority of the stores are having surveillance camera and using the camera feed, we would analyze the actions performed by the consumers using these SCO machines and flag alerts. Based on the alerts the store manager can intervene and help in stopping the fraud being committed. No additional camera procurement and commissioning investments are required to deploy the solution. Where is the data analyzed: The data collected from the camera is analyzed in the local edge gateway. The Video feed is then streamed to an Intel architecture based hardware in which the TCS IVTK (TCS Image and Video analytics toolkit) algorithms are used to derive the results and interfaced to the end user. Utilizing existing CCTV infrastructure: The solution prefers to utilize existing CCTV infrastructure, if possible. The requirement of assuring overhead narrow FoV is to be ensured. Next, a simple manual configuration would be able to handle the same. TCS-IVTK: The TCS IP in image & video analytics, named as TCS IVTK (Image and video analytics toolkit) has been leveraged to develop this solution which has 47 patent applications and 20 publications to its credit. Business value: The alerts generated in the Intel hardware is interfaced to the store application. Store manager can take necessary action based on the alerts and prevent the fraud. This helps in loss prevention, which is a direct proportional to the financial benefits.
Details
Regional Coverage
Americas:
Latin America Region
North America Region
Asia, Pacific, and Japan:
Southeast Asia
Australia and New Zealand
Japan
Taiwan
Rest of Asia
Korea
South Asia
Europe, Middle East, and Africa:
Middle East, Turkey, and Africa
Central Eastern Europe
Western European Union Region
Commonwealth of Independent States
Northern European Union Region
Southern European Union Region
Central European Region
Use Case
Asset & Operations Optimization
Situational Monitoring
Product Inspection
Industry
Retail
TATA CONSULTANCY SERVICES LIMITED
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TATA CONSULTANCY SERVICES LIMITED
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Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com
Tcs Self-checkout Loss Prevention Solution
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